B2B Collections Specialist — 3-Month Contract

Outsourced; Quezon City; On-site; PHP 391,000 - 580,000; Full time

Job summary

Outsourced is seeking a motivated Collections Agent for a 3‑month contract to manage overdue B2B accounts, negotiate payments, and recover balances while maintaining accurate records and ensuring regulatory compliance.

Join a leading Philippines offshore outsourcing company with ISO certification and a history of growth, offering a professional environment, competitive pay, and opportunities for development.

Qualifications

• Bachelor's degree in Finance, Business, or a related field preferred.
• Experience in international B2B collections or accounts receivable is advantageous.
• Strong communication and negotiation skills with a professional demeanor.

Responsibilities

• Contact customers via phone, email, and written correspondence to follow up on overdue accounts.
• Negotiate payment arrangements and settlements in line with company policies and guidelines.
• Maintain accurate and up-to-date records of all collection activity in the CRM or collections software.
• Escalate accounts that require legal action or third-party intervention to the appropriate team.
• Meet or exceed monthly collections targets and KPIs.
• Identify disputes and coordinate resolution with the relevant internal departments.
• Prepare regular reports on account status, recovery rates, and aging balances.
• Ensure compliance with applicable debt collection laws, regulations, and company standards.
• Handle inbound inquiries from clients regarding billing and account status.

Job description

Outsourced is seeking a motivated Collections Agent for a 3‑month contract to manage overdue B2B accounts, negotiate payments, and recover balances while maintaining accurate records and ensuring regulatory compliance.

Join a leading Philippines offshore outsourcing company with ISO certification and a history of growth, offering a professional environment, competitive pay, and opportunities for development.