Collections Specialist: Fast-Paced CSR with Growth & Perks

Caldwell Communications Consultancy Philippines; Parañaque; On-site; PHP 246,000 - 335,000; Full time

Benefits offered by this job

Health Insurance

Paid Training

13th Month Pay

Company Sponsored Trips or Retreats

Job summary

A customer service consultancy in Parañaque is seeking a Collections Specialist. This role involves handling customer inquiries via phone, email, or chat, with an emphasis on delivering excellent support. Candidates need no BPO experience, but effective communication and problem-solving skills are essential. The company offers health insurance, paid training, and various employee benefits, making this an attractive opportunity for individuals looking to start their career in customer service.

Qualifications

• No prior BPO experience required.
• Must be able to communicate effectively over phone, email, or chat.
• Ability to work in a fast-paced environment.

Responsibilities

• Handle inbound and outbound customer interactions via multiple channels.
• Explain product features, pricing, and promotions.
• Support customers with orders and subscriptions.

Skills

Customer support

Communication skills

Problem-solving

Education

High/Senior High School

Job description

A customer service consultancy in Parañaque is seeking a Collections Specialist. This role involves handling customer inquiries via phone, email, or chat, with an emphasis on delivering excellent support. Candidates need no BPO experience, but effective communication and problem-solving skills are essential. The company offers health insurance, paid training, and various employee benefits, making this an attractive opportunity for individuals looking to start their career in customer service.