A top BPO company is seeking a Collection Associate in Makati. The ideal candidate will manage calls for collections, build client relationships, and maintain accurate account records. Required qualifications include a Bachelor's degree and 3-5 years of relevant experience. Proficiency in CRM and MS Office is important. The position offers an on-site work environment with a salary of 25K-40K PHP.
Qualifications
Bachelor’s degree in any field is required.
3-5 years of experience in collections or customer service is necessary.
Proficient in using CRM software and MS Office is essential.
Responsibilities
Manage outbound and inbound calls for collection purposes.
Build strong relationships with clients to facilitate collections.
Record and update account information accurately.
Resolve client inquiries and manage payment disputes.
Maintain compliance with legal and regulatory requirements for collections.
Skills
Strong communication skills
Negotiation skills
Detail-oriented
Organizational skills
Education
Bachelor’s degree in any field
Tools
CRM software
MS Office
Job description
A top BPO company is seeking a Collection Associate in Makati. The ideal candidate will manage calls for collections, build client relationships, and maintain accurate account records. Required qualifications include a Bachelor's degree and 3-5 years of relevant experience. Proficiency in CRM and MS Office is important. The position offers an on-site work environment with a salary of 25K-40K PHP.