CSR Specialist: Fast-Paced Support with Growth & Benefits

Telesys BPO; Pasay; On-site; PHP 279,000 - 446,000; Full time

Benefits offered by this job

Competitive salary with performance-based incentives

HMO & dental benefits

Paid vacation and sick leave

Opportunities for promotion and career development

Wellness programs and exclusive employee discounts

Diverse and inclusive workplace

Job summary

A leading BPO company in Metro Manila is seeking dedicated individuals for the Call Center Agent position. As a primary point of contact, you'll handle customer inquiries and concerns, providing exceptional service. This full-time role offers a shifting schedule and includes competitive salaries with incentives, benefits, and opportunities for professional growth. Applicants, both experienced and new to BPO, are welcome, provided they have strong communication skills and a commitment to customer care.

Qualifications

• High School graduate (college level or degree is an advantage).
• Strong communication skills essential for customer interactions.
• Open to applicants with or without BPO experience.

Responsibilities

• Serve as the first point of contact for customers.
• Handle inquiries, resolve concerns, and deliver top-tier service.
• Work in a fast-paced, high-volume call environment.

Skills

Strong communication skills

Customer service experience

Ability to work in a fast-paced environment

Education

High School graduate

Job description

A leading BPO company in Metro Manila is seeking dedicated individuals for the Call Center Agent position. As a primary point of contact, you'll handle customer inquiries and concerns, providing exceptional service. This full-time role offers a shifting schedule and includes competitive salaries with incentives, benefits, and opportunities for professional growth. Applicants, both experienced and new to BPO, are welcome, provided they have strong communication skills and a commitment to customer care.