Collections Specialist — Flexible Schedule & Impactful Resolutions

HRTX; Quezon City; On-site; PHP 279,000 - 390,600; Full time

Job summary

A leading collections agency in Quezon City is looking for a Collections Specialist to join their dynamic team. The ideal candidate is a skilled communicator with at least one year of collections experience and a passion for customer service. Responsibilities include handling collection calls, negotiating payment terms, and ensuring customer satisfaction. This role offers opportunities for career growth in a supportive environment.

Qualifications

• At least 1 year of experience in collections.
• Strong communication skills both spoken and written.
• Flexible with shifting schedules and adaptable.

Responsibilities

• Reach out to customers with overdue accounts.
• Negotiate payment terms while ensuring a positive experience.
• Keep accurate records of interactions.

Skills

Communication skills

Problem-solving

Attention to detail

Customer-focused mindset

Negotiation skills

Education

High School or College Graduate

Tools

MS Office

Web-based tools

Job description

A leading collections agency in Quezon City is looking for a Collections Specialist to join their dynamic team. The ideal candidate is a skilled communicator with at least one year of collections experience and a passion for customer service. Responsibilities include handling collection calls, negotiating payment terms, and ensuring customer satisfaction. This role offers opportunities for career growth in a supportive environment.