Collections Specialist - Accounts Receivable

Risewave Consulting Inc.; Quezon City; On-site; PHP 334,800 - 446,400; Full time

Benefits offered by this job

Performance Bonus

Health Insurance

Other government mandated benefits

Job summary

A leading consulting firm in Quezon City is hiring a Collections Specialist. This role requires managing accounts receivable tasks, including invoice collection and account reconciliation, aiming to maintain client relationships. Candidates with 2-5 years of experience in collections are preferred. Benefits include a performance bonus and health insurance.

Qualifications

• 2-5 years of experience in Collections.
• Willing to work full-time on site and in a night shift schedule.
• Strong organizational and communication skills.

Responsibilities

• Respond to customer requests via phone and email.
• Collect past due invoices independently.
• Reconcile complex accounts and resolve disputes.
• Process account reconciliations and prepare aging reports.

Skills

Customer communication

Account reconciliation

Dispute resolution

Organizational skills

Education

Bachelor's degree or undergraduates welcome

Job description

Collections Specialist - Accounts Receivable

Risewave Consulting Inc.

On-site - Quezon City • 1-3 Yrs Exp • Bachelor • Full-time

Overview

AR Collections Practitioner

As an Accounts Receivable Collections Practitioner, you are responsible for handling OTC transactional tasks in the area of customer masterdata and credit management, billing and invoicing, document validation, order processing, cash application, cash collection and dispute management according to agreed procedures, process maps and Desk Top Procedures or other guidelines agreed with the client. You must establish and/ or maintain good relationship with client personnel, ensure that daily activities are fulfilled according to the timetable, procedures and business goals as agreed with Team Leader and deliver services as necessary to meet the SLAs and OLAs requirements from the area of your responsibility.

Responsibilities

• Responding to external and internal customer requests via phone and email in a faced paced, highly complex environment
• Independently collect past due invoices by contacting customers via phone, email, or portal
• Independently reconcile complex accounts, support in resolving customer disputes in a timely manner by collaborating with other departments within the company regarding invoices/billings or cash applications
• Organizational, technical and communication skills necessary to efficiently prioritize and resolve existing customer issues and facilitate payment
• Process daily and/or month-end Account reconciliations - spread sheets such as daily cash log
• Review/prepare customer refunds for duplicate payments, overpayments, and payments to incorrect company
• Preparation of weekly aging report and prioritize accounts based on overdue status
• Account review for credit releases

Qualifications

• 2-5 years of relevant experience in Collections
• Amenability to work full-time on site in Eastwood
• Amenability to work in a night shift schedule
• Undergrads are welcome to apply

Benefits

• Performance Bonus
• Health Insurance, HMO
• Other government mandated benefits