Collection Specialist- Invoice to Cash

Manpower Outsourcing Services, Inc.; Taguig; Hybrid; PHP 502,000 - 837,000; Part time

Job summary

Manpower Outsourcing Services, Inc. is seeking a Collections Specialist for Invoice to Cash. You will manage day-to-day collections for assigned accounts, monitor aging, and resolve invoice disputes in coordination with Billing and Sales.

The role requires 2+ years in collections or AR, strong Excel skills, and experience with SAP and CRM tools. Hybrid work in BGC, Taguig with a DAY SHIFT schedule and a 6-month initial contract.

Qualifications

• Bachelor's degree in Finance, Accounting, Business or equivalent experience.
• 2+ years in collections, accounts receivable, or I2C functions.
• Strong Excel skills including pivot tables and lookups.
• Experience with ERP systems (e.g., SAP) and CRM/collections tools.

Responsibilities

• Manage day-to-day collections for assigned accounts via phone, email, and portals.
• Monitor aging and prioritize collections to reduce past-due balances.
• Investigate and resolve invoice disputes with Billing and Sales.
• Prepare, negotiate, and document payment arrangements and follow-up.
• Apply incoming payments and assist with cash application and short-pays reconciliation.
• Escalate delinquent accounts per policy (credit holds, senior collections, legal).
• Maintain AR records, notes, and collection logs in ERP/collections systems.
• Produce routine and ad-hoc reports: aging, DSO, collections performance, cash forecasts.
• Support month-end close and audit requests related to AR transactions.
• Identify process improvements and participate in I2C automation or transformation initiatives.

Skills

Excel

SAP ERP

CRM tools

Negotiation

Communication

Analytical skills

Education

Bachelor's degree in Finance/Accounting/Business

Tools

SAP ERP

CRM software

Job description

About the role

Invoice to Cash – Collections Specialist role managing day-to-day collections for assigned accounts and accounts receivable functions.

Key responsibilities

• Manage day-to-day collections for assigned accounts via phone, email, and customer portals

• Monitor accounts receivable aging and prioritize collection efforts to reduce past-due balances

• Investigate and resolve invoice disputes and billing discrepancies in coordination with Billing and Sales

• Prepare, negotiate, and document payment arrangements and follow-up to ensure adherence

• Apply incoming payments and assist with cash application and short-pays reconciliation

• Escalate delinquent accounts according to policy (credit holds, senior collections, legal)

• Maintain accurate AR records, notes, and collection logs in ERP/collections systems

• Produce routine and ad-hoc reports: aging, DSO, collections performance, and cash forecasts

• Support month-end close and audit requests related to AR transactions

• Identify process improvements and participate in I2C automation or transformation initiatives

About you

• Bachelor's degree in Finance, Accounting, Business, or equivalent experience (or 2–4 years relevant experience)

• 2+ years' experience in collections, accounts receivable, or I2C functions

• Strong Excel skills (pivot tables, lookup functions, basic formulas)

• Experience with ERP systems (e.g., SAP) and CRM/collections tools

• Clear written and verbal communication; effective negotiator with customers

• Strong organizational, analytical, and problem-solving skills

• Attention to detail and ability to manage multiple priorities and deadlines

• Willing to work in a HYBRID set up (3x RTO in a week) at BGC, Taguig

• Willing to work in a DAY SHIFT schedule

• Okay with 6 months initial contract