Collection Specialist with Experience

Creditable Lending Corporation; Pasig; On-site; PHP 223,200 - 334,800; Full time

Job summary

A financial services firm in Pasig is seeking an experienced Collections Officer. You will be responsible for collecting payments, negotiating debt settlements, and updating credit files. Candidates should have at least a High/Senior High School diploma and basic skills in communication, teamwork, and problem-solving. A proactive and adaptable approach is essential for this role in a typically office or field-based environment with possible irregular hours.

Qualifications

• At least 6 months experience in a related field.
• Assist in daily operations, support senior staff, and complete assigned tasks.
• Proactive, adaptable, and a willingness to learn.

Responsibilities

• Collect payments via credit card or direct debit via phone.
• Negotiate settlements to accept a percentage of the debt.
• Log every contact attempt and the outcome of the contact.
• Remove settled debts and deceased individuals from records.
• Update credit files when debts are satisfied.
• Begin legal proceedings, such as foreclosure or repossession, when debts can't be settled.

Skills

Basic communication

Teamwork

Problem-solving

Education

High/Senior High School diploma

Job description

Responsibilities

• Collecting payments via credit card or direct debit via phone


• Negotiating settlements to accept a percentage of the debt


• Logging every contact attempt and the outcome of the contact


• Removing settled debts and deceased individuals from records


• Updating credit files when debts are satisfied


• Beginning legal proceedings, such as foreclosure or repossession, when debts can’t be settle


• With at least 6 months experience

Qualifications

• Educational Qualifications: High/Senior High School diploma required.


• Experience Level: Less than 1-year experience in a related field.


• Skills and Competencies: Basic communication, teamwork, and problem-solving skills.


• Responsibilities and Duties: Assist in daily operations, support senior staff, and complete assigned tasks.


• Working Conditions: Typically office or field-based with possible irregular hours.


• Qualities and Traits: Proactive, adaptable, and a willingness to learn.