Clinic Concierge: Booking, Payments & Guest Experience

Cosmetigroup Intl. Corp.; Quezon City; On-site; PHP 201,000 - 312,000; Full time

Job summary

Cosmetigroup Intl. Corp. seeks a Receptionist/Concierge for our clinic.

You will greet clients, manage check-ins/outs, take payments, and keep the reception area tidy while supporting back‑office, retail, and marketing tasks during slower periods. Responsibilities include booking management, answering inquiries via phone, Viber, Facebook and Instagram within 15 minutes, processing payments, and maintaining client records.

Qualifications

• 1–2 years in reception, spa, clinic, or hospitality front desk.
• Polished, warm client manner.
• Comfort with POS, Google Sheets, and messaging apps.
• Fluency in English and Tagalog.

Responsibilities

• Greet clients, check-in/check-out, and maintain reception area.
• Manage appointment calendar and room allocation.
• Answer inquiries via phone, Viber, Facebook, and Instagram.
• Process payments and balance cash drawer.
• Explain services and promos, upsell add-ons.
• Maintain client database and log daily sales.
• Perform hourly facility walk-throughs.

Skills

Fluent English

Fluent Tagalog

Customer service

Sales oriented

Tools

POS systems

Google Sheets

Messaging apps

Job description

Cosmetigroup Intl. Corp. seeks a Receptionist/Concierge for our clinic.

You will greet clients, manage check-ins/outs, take payments, and keep the reception area tidy while supporting back‑office, retail, and marketing tasks during slower periods. Responsibilities include booking management, answering inquiries via phone, Viber, Facebook and Instagram within 15 minutes, processing payments, and maintaining client records.