Clinic Concierge & Front Desk Specialist

Urban Smiles Dental Clinic; Quezon City; On-site; PHP 279,000 - 390,600; Full time

Job summary

A dental clinic is seeking a skilled front desk staff member. Responsibilities include greeting patients, managing appointments, and handling inquiries. The ideal candidate should have a college degree, experience in customer service or healthcare, and proficiency in MS Office. Other desirable traits include excellent interpersonal skills and a detail-oriented approach. This position requires a professional demeanor and the ability to multitask effectively.

Qualifications

• Preferably with 1 year of experience in customer service, front desk, or healthcare setting.
• Professional appearance and demeanor.

Responsibilities

• Greeting and assisting patients upon arrival.
• Managing appointment scheduling and patient records.
• Handling phone calls, inquiries, and correspondence.
• Coordinating with doctors and staff for smooth clinic operations.
• Processing payments and maintaining accurate billing records.

Skills

Strong communication and interpersonal skills

Proficient in MS Office (Word, Excel)

Ability to multitask

Detail-oriented

Patient and service-oriented

Education

At least a college graduate of any course

Job description

A dental clinic is seeking a skilled front desk staff member. Responsibilities include greeting patients, managing appointments, and handling inquiries. The ideal candidate should have a college degree, experience in customer service or healthcare, and proficiency in MS Office. Other desirable traits include excellent interpersonal skills and a detail-oriented approach. This position requires a professional demeanor and the ability to multitask effectively.