Client Support — Purchasing Assistant

Acxelsus; Pasig; On-site; PHP 279,000 - 424,080; Full time

Benefits offered by this job

Health & group life insurance

Fixed weekends off

Day-shift schedule

Hybrid work setup

Paid time off and birthday leave

Learning & development

Employee recognition

Work-life balance

Diverse and positive environment

Job summary

Acxelsus is seeking a Client Support — Purchasing Assistant to help monitor orders, maintain supplier relationships, and ensure timely procurement. You will manage PO ETAs, support with pricing changes, and coordinate with internal teams for efficient purchasing.

The role emphasizes data accuracy, communication, and proactive problem-solving. The position offers a hybrid setup, a day-shift schedule, and opportunities for learning and development.

Qualifications

• Excellent verbal and written English communication.
• Strong negotiation and vendor management skills.
• Solid organizational and time-management abilities.
• Familiarity with procurement processes and cross-functional coordination.

Responsibilities

• Manage Domestic Purchasing inbox and route inquiries.
• Coordinate Purchase Order ETAs with internal teams.
• Liaise with suppliers to confirm PO ETAs and follow-ups.
• Maintain Domestic PO Tracker for status visibility.
• Collect PODs, tracking details, and invoices for warehouse receipts.
• Coordinate issue resolution for damaged or incorrect goods.

Skills

Communication

Negotiation

Organization

Critical thinking

MS Office

Education

Relevant academic qualifications or equivalent experience

Tools

MS Office

Job description

We at Acxelsus are on a mission to showcase exceptional Filipino talent globally. Beyond educational credentials and professional experience, we highly prioritize passion, dedication, loyalty, and a proactive attitude towards personal growth. Our foundation is built upon a set of core values - R.I.G.H.T. - representing Reliability, Integrity, Goal‑Oriented mindset, Happiness, and Teamwork. These values define our identity and guide our approach to achieving success.

If you are passionate about advancing your career, forging genuine connections, and becoming part of a team committed to your success, join us!

About the Job

Our esteemed client, a dynamic organization in the operations space, is looking for a Client Support — Purchasing Assistant. You will assist purchasers with monitoring and tracking orders as well as maintaining good relationships with suppliers, ensuring timely and cost‑effective procurement of supplies and equipment based on the organization’s needs.

Key Responsibilities

• Inbox Management: Manage the Domestic Purchasing inbox, ensuring timely response and proper routing of all purchase‑related inquiries.
• Internal Coordination: Coordinate with internal departments regarding Purchase Order ETAs, pricing changes, and other procurement concerns.
• Supplier Liaison: Liaise with suppliers to confirm PO ETAs and conduct consistent follow‑ups to ensure on‑time delivery.
• PO Tracking: Maintain and update the Domestic PO Tracker, ensuring accurate visibility of PO statuses and delivery timelines.
• Documentation Support: Collect and consolidate Proof of Delivery (POD), tracking information, and invoices to support warehouse receipt processing.
• Issue Resolution: Coordinate with suppliers regarding damaged, short, or incorrect goods received and facilitate requests for credit notes or replacements.
• PO Collection: Request and coordinate Purchase Order collections with internal teams as required.
• Ticket Management: Manage purchasing tickets related to domestic PO ETAs and ensure timely resolution of issues.
• System Updates: Process system pricing and quantity updates for approved variances.
• SAP Setup: Set up down payment requirements in SAP for applicable purchase orders.
• Outbound Calls: Handle outbound calls to suppliers for immediate resolutions (TBC).
• Daily Tasks: Perform other tasks as assigned by the team to support procurement and operational requirements.

Qualifications

• Education: Relevant academic qualifications or equivalent experience.
• Experience: At least 3 years of experience in purchasing.
• Technical Skills: In‑depth knowledge of inventory and supply chain management; proficiency in MS Office and other related software.
• Soft Skills: Excellent communication skills, strong critical thinking and negotiation skills, and an organized, systematic approach to work.
• Language: Excellent verbal and written English communication skills.

What We Offer

Here at Acxelsus, our people come first. We offer total compensation to ensure our team experience overall wellness and has the financial resources and support they need.

• Market‑competitive salary and allowances
• Health & group life insurance
• Fixed weekends off; Day‑shift schedule
• Opportunity for hybrid setup
• Paid time off and birthday leave
• Learning & development
• Employee recognition
• Work‑life balance
• Diverse and positive work environment

Ready to experience the #AcxelsusAdvantage? Join our team today!