Client Support — Purchasing Assistant

Acxelsus-Co.-1; Pasig; Hybrid; PHP 446,000 - 670,000; Full time

Benefits offered by this job

Hybrid setup

Health & group life Insurance

Paid time off and birthday leave

Employee recognition

Work-life balance

Job summary

Acxelsus is seeking a Client Support — Purchasing Assistant to help manage domestic orders, liaise with suppliers, and keep procurement on track. You will monitor PO ETAs, document PODs, and support warehouse receipt processing in a dynamic operations environment.

The role requires at least 3 years in purchasing, strong English communication, and solid MS Office skills. You’ll thrive in a team that values reliability, integrity, and a proactive mindset, with a hybrid setup in Metro Manila.

Qualifications

• At least 3 years of purchasing experience.
• Strong knowledge of inventory and supply chain management.
• Proficiency in MS Office and related software.

Responsibilities

• Inbox Management: manage the Domestic Purchasing inbox and route inquiries.
• Coordinate with internal departments on PO ETAs and pricing changes.
• Liaise with suppliers to confirm PO ETAs and ensure on-time delivery.
• Maintain the Domestic PO Tracker with status and timelines.
• Collect PODs, tracking info, and invoices for warehouse receipts.
• Resolve issues with damaged/short/incorrect goods; request credits or replacements.
• Coordinate PO collections with internal teams.
• Manage purchasing tickets for domestic PO ETAs and timely resolution.
• Process system pricing and quantity updates for approved variances.
• Set up down payment requirements in SAP for applicable POs.
• Handle outbound calls to suppliers for immediate resolutions.
• Perform daily tasks to support procurement and operations.

Skills

Communication

Negotiation

Organization

Education

Relevant degree or equivalent experience

Tools

MS Office

Inventory software

Job description

We at Acxelsus are on a mission to showcase exceptional Filipino talent globally. Beyond educational credentials and professional experience, we highly prioritize passion, dedication, loyalty, and a proactive attitude towards personal growth. Our foundation is built upon a set of core values - R.I.G.H.T. - representing Reliability, Integrity, Goal-Oriented mindset, Happiness, and Teamwork. These values define our identity and guide our approach to achieving success.

If you are passionate about advancing your career, forging genuine connections, and becoming part of a team committed to your success, join us!

About the Job

Our esteemed client, a dynamic organization in the operations space, is looking for a Client Support — Purchasing Assistant. You will assist Purchasers with monitoring and tracking orders as well as maintaining good relationships with suppliers, ensuring timely and cost-effective procurement of supplies and equipment based on the organization's needs.

Key Responsibilities

• Inbox Management: Manage the Domestic Purchasing inbox, ensuring timely response and proper routing of all purchase-related inquiries.
• Internal Coordination: Coordinate with internal departments regarding Purchase Order ETAs, pricing changes, and other procurement concerns.
• Supplier Liaison: Liaise with suppliers to confirm PO ETAs and conduct consistent follow-ups to ensure on-time delivery.
• PO Tracking: Maintain and update the Domestic PO Tracker, ensuring accurate visibility of PO statuses and delivery timelines.
• Documentation Support: Collect and consolidate Proof of Delivery (POD), tracking information, and invoices to support warehouse receipt processing.
• Issue Resolution: Coordinate with suppliers regarding damaged, short, or incorrect goods received and facilitate requests for credit notes or replacements.
• PO Collection: Request and coordinate Purchase Order collections with internal teams as required.
• Ticket Management: Manage purchasing tickets related to domestic PO ETAs and ensure timely resolution of issues.
• System Updates: Process system pricing and quantity updates for approved variances.
• SAP Setup: Set up down payment requirements in SAP for applicable purchase orders.
• Outbound Calls: Handle outbound calls to suppliers for immediate resolutions (TBC).
• Daily Tasks: Perform other tasks as assigned by the team to support procurement and operational requirements.

Qualifications

• Education: Relevant academic qualifications or equivalent experience.
• Experience: At least 3 years of experience in purchasing.
• Technical Skills: In-depth knowledge of inventory and supply chain management; proficiency in MS Office and other related software.
• Soft Skills: Excellent communication skills, strong critical thinking and negotiation skills, and an organized, systematic approach to work.
• Language: Excellent verbal and written English communication skills.

What We Offer

Here at Acxelsus, our people come first. We offer total compensation to ensure our team experience overall wellness and has the financial resources and support they need.

• Market competitive salary and allowances
• Health & group life Insurance
• Opportunity for Hybrid Setup
• Paid time off and birthday leave
• Employee recognition
• Work-life balance
• Diverse and positive work environment