Client Success Manager

TigerUX; Makati; Hybrid; PHP 900,000 - 1,700,000; Full time

Benefits offered by this job

Life and Accident Insurance duringprob

HMO upon regularization

Government-mandated benefits

Additional leave credits (5 VL and 5SL

Job summary

TigerUX in Manila seeks a seasoned Sales Lead to drive B2B growth and lead the sales team toward ambitious targets.

You will identify market opportunities, craft tailored proposals, and build strong client relationships while collaborating with cross-functional teams. Hybrid on-site and remote work support is provided alongside performance-based incentives.

Qualifications

• Bachelor’s degree in Business Management, Marketing, or a related field. A Master’s degree is an advantage.
• At least 7 years of experience in B2B sales and account management.
• At least 2 years of experience leading and managing a sales team.
• Proven track record of customer acquisition, achieving sales targets, and driving revenue growth.

Responsibilities

• Develop and execute sales strategies aligned with business objectives.
• Lead, coach, and support the sales team to achieve targets and improve performance.
• Identify growth opportunities through market, competitor, and customer insights.
• Partner with cross-functional teams to implement sales initiatives.
• Manage sales forecasts, pipeline performance, and KPI reporting.
• Drive new B2B business opportunities and expand the client portfolio.
• Build and maintain strong relationships with clients and key stakeholders.
• Create and deliver tailored sales proposals and presentations.
• Negotiate and close deals to achieve revenue targets.
• Manage client accounts, ensure customer satisfaction, and identify opportunities for account growth and long-term partnerships.

Skills

B2B sales

leadership

negotiation

customer acquisition

CRM proficiency

presentation skills

Education

Bachelor’s degree in Business/Marketing or related field

Master’s degree an advantage

Tools

HubSpot

Apollo

Google Workspace

MS Excel

MS PowerPoint

Job description

• Develop and execute sales strategies aligned with business objectives.
• Lead, coach, and support the sales team to achieve targets and improve performance.
• Identify growth opportunities through market, competitor, and customer insights.
• Partner with cross-functional teams to implement sales initiatives.
• Manage sales forecasts, pipeline performance, and KPI reporting.
• Drive new B2B business opportunities and expand the client portfolio.
• Build and maintain strong relationships with clients and key stakeholders.
• Create and deliver tailored sales proposals and presentations.
• Negotiate and close deals to achieve revenue targets.
• Manage client accounts, ensure customer satisfaction, and identify opportunities for account growth and long-term partnerships.

Responsibilities

• Develop and execute sales strategies aligned with business objectives.
• Lead, coach, and support the sales team to achieve targets and improve performance.
• Identify growth opportunities through market, competitor, and customer insights.
• Partner with cross-functional teams to implement sales initiatives.
• Manage sales forecasts, pipeline performance, and KPI reporting.
• Drive new B2B business opportunities and expand the client portfolio.
• Build and maintain strong relationships with clients and key stakeholders.
• Create and deliver tailored sales proposals and presentations.
• Negotiate and close deals to achieve revenue targets.
• Manage client accounts, ensure customer satisfaction, and identify opportunities for account growth and long-term partnerships.

Qualifications

• Bachelor’s degree in Business Management, Marketing, or a related field. A Master’s degree is an advantage.
• At least 7 years of experience in B2B sales and account management.
• At least 2 years of experience leading and managing a sales team.
• Proven track record of customer acquisition, achieving sales targets, and driving revenue growth.
• Strong experience in account management, client relationship building, and KPI performance monitoring.
• Technical knowledge or experience in the consultancy business is an advantage.
• Strong business acumen and strategic thinking, with the ability to identify and pursue growth opportunities.
• Ability to communicate the value proposition of products and services effectively.
• Proficiency in Google Workspace, Microsoft Office 365, and CRM tools; familiarity with HubSpot and Apollo is an advantage, with at least basic knowledge of HubSpot preferred.
• Willingness to learn and adopt new tools and technologies.
• Excellent communication, presentation, and negotiation skills.
• Ability to establish and maintain long-term client relationships.
• Flexible, goal-oriented, resourceful, and capable of leading a team while driving customer acquisition and account growth.
• Willing to conduct client visits and attend business events as required.

Other Benefits

• Life and Accident Insurance during probationary period
• HMO upon regularization
• Government-mandated benefits
• Additional leave credits (5 VL and 5 SL)

Work Schedule/Set-up

• 8 AM to 5 PM
• Monday & Tuesday (WFH)
• Wednesday to Friday (On-site)