Client Relationship Support I WFO

Cloudstaff; Angeles; On-site; PHP 223,000 - 446,000; Full time

Job summary

Cloudstaff in Angeles City is seeking a Client Relationship Support to provide high-quality administrative and operational support for the Client Relationship and National teams. You will manage data entry, documentation uploads, reporting in the client portal, and maintain organised records and workflows to ensure timely delivery of client requests.

You will communicate professionally with internal teams and clients, support process improvements, and juggle competing priorities with minimal

Qualifications

• > Strong attention to detail in data entry, documentation, and reporting.
• < Excellent written and verbal communication skills.
• < Strong time management and prioritisation abilities.
• < Proficiency in Microsoft Office applications (Outlook, Excel, Word, Teams).
• < Ability to quickly learn and adapt to new systems and tools.

Responsibilities

• Provide administrative support to the Client Relationship and National teams
• Ensure accurate data entry, documentation uploads, and reporting within the client portal
• Maintain organised records, files, and structured workflows
• Coordinate and track client-related requests to ensure timely and accurate completion
• Communicate professionally with internal teams and clients via email and other platforms
• Support process improvements to enhance efficiency and client satisfaction
• Manage competing priorities and deadlines with minimal supervision

Skills

Attention to detail

Communication skills

Time management

MS Office proficiency

Adaptability

Organisational skills

Tools

Outlook

Excel

Word

Teams

Job description

This is a Work From Office role based in Angeles City

Position Overview

The Client Relationship Support role is responsible for providing high-quality administrative and operational support to ensure the efficient day-to-day functioning of the team. This position requires strong organisational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment. The role plays a key part in maintaining client satisfaction, supporting the National team, and ensuring all client requirements are actioned accurately and on time.

Key Responsibilities

• Provide administrative support to the Client Relationship and National teams
• Ensure accurate data entry, documentation uploads, and reporting within the client portal
• Maintain organised records, files, and structured workflows
• Coordinate and track client-related requests to ensure timely and accurate completion
• Communicate professionally with internal teams and clients via email and other platforms
• Support process improvements to enhance efficiency and client satisfaction
• Manage competing priorities and deadlines with minimal supervision

Required Skills and Qualifications (Non-Negotiable)

• Strong attention to detail, particularly in data entry, documentation, and reporting
• Excellent written and verbal communication skills
• Strong time management and prioritisation abilities
• Proficiency in Microsoft Office applications (Outlook, Excel, Word, Teams)
• Ability to quickly learn and adapt to new systems and tools
• Highly organised with the ability to maintain structured records and workflows