CLIENT RELATIONS OFFICER

Tamayo's; Manila; On-site; PHP 240,000 - 360,000; Full time

Job summary

Tamayo's in Manila is seeking a Sales Executive to cultivate client relationships, present solutions, and close deals. You will arrange meetings with potential clients, quote prices, and coordinate orders to ensure smooth delivery and payment.

You will monitor market trends, gather client feedback, and report results to help drive growth while representing the company at local events and exhibitions. Strong communication and negotiation skills are essential for success.

Job description

DUTIES AND RESPONSIBILITIES: Primary Responsibility and Accountability

• Listening to client’s requirements and presenting appropriately to make a sale;
• Maintaining and developing relationships with existing clients in person, and via telephone calls and emails;
• Arranging meetings with potential clients to prospect for new business;
• Acting as a contact between the company and its existing and potential markets;
• Negotiating the terms of the agreement and closing sales;
• Gathering market and client information;
• Representing the company at trade exhibitions, events and demonstrations;
• Negotiating on price and costs, delivery and specifications with suppliers, buyers and managers;
• Challenging any objections with a view to getting the client to buy;
• Advising on forthcoming product developments and discussing special promotions;
• Liaising with suppliers to check the progress of existing orders;
• Checking quantities of products in stock and services available;
• Recording sales and order information and sending copies to the reservation and bookings sales office;
• Reviewing your own sales performance, aiming to meet or exceed targets;
• Gaining a clear understanding of clients’ businesses and requirements;
• Making accurate, rapid cost calculations, and providing clients with quotations;
• Feeding future buying and marketing trends back to the Company;
• Attending team meetings and sharing best practice with colleagues.
• Ensuring the facility, unit or sales office is at its best appearance by maintaining and performing cleaning and beautification procedures every time.
• Responsible in coordinating any needed repair and other requirements in maintaining the facility, unit or sales office at its best condition.