Client Partnerships Representative (hybrid)

Outsourced; Philippines; Hybrid; PHP 391,000 - 614,000; Full time

Benefits offered by this job

ISO certification

Great Place to Work

Growth opportunities

Work-life balance

Competitive salaries

Job summary

Outsourced.ph in the Philippines is seeking a Client Partnership Rep / SDR to join our hybrid team in Eastwood Quezon City. Hours are 6am–3pm MNL, with a focus on high-volume outreach and lead qualification.

You will manage inbound leads, conduct 60–70 calls daily, book meetings for Account Executives, and maintain accurate CRM records while collaborating with the sales team to improve conversion and outcomes. This role offers growth opportunities within a supportive environment.

Qualifications

• 2+ years in SDR or related sales role.
• Experience with high-volume calling and email outreach.
• Experience qualifying leads and booking meetings for sales teams.
• Strong verbal and written communication skills.
• Comfortable speaking with potential clients by phone and handling objections.
• Proactive, results-driven and target-focused.

Responsibilities

• Manage and qualify inbound leads through high-volume calls and email outreach.
• Follow a call-first approach to engage prospects and assess fit for Outsourced's services.
• Make 60–70 calls per day with consistent email follow-ups.
• Schedule qualified meetings for Account Executives and Client Partnership Managers.
• Ensure smooth handoffs of leads to sales and partnership teams.
• Maintain accurate CRM records of interactions and follow-ups.
• Collaborate with the sales team to improve qualification and outreach strategies.
• Contribute ideas to scale the SDR function as the business grows.
• Demonstrate resilience and consistency in meeting daily and monthly targets.

Skills

Outbound calling

Email outreach

Lead qualification

Scheduling meetings

CRM proficiency

Prospecting

Communication

Tools

CRM software

Job description

Role: Client Partnership Rep / Sales Development Representative (SDR)

Location: Eastwood Quezon City, Hybrid

Hours: 6am - 3pm MNL

About Us

Outsourced.ph is a leading ISO certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification. We are committed to providing a positive and supportive work environment where all staff can thrive. As an Outsourced staff member, you will enjoy a fun and friendly working environment, competitive salaries, opportunities for growth and development, work-life balance, and the chance to share your passion with a team of over 1000 talented professionals.

Key Responsibilities

• Manage and qualify inbound leads through high-volume phone calls and email outreach.
• Follow a call-first approach to engage prospects, understand their needs, and assess their suitability for Outsourced's services.
• Make approximately 60–70 calls per day, supported by consistent email follow-ups.
• Schedule qualified meetings for Account Executives and Client Partnership Managers.
• Ensure smooth handoffs of qualified leads to the sales and partnership teams.
• Maintain accurate records of prospect interactions, lead status, and follow-up activities in the CRM.
• Consistently follow up with prospects to maximize meeting conversion rates.
• Collaborate closely with the sales team to improve lead qualification, outreach strategies, and conversion performance.
• Contribute ideas and feedback to help improve and scale the SDR function as the business grows.
• Demonstrate resilience, initiative, and consistency in meeting daily and monthly performance targets.

Qualifications and Requirements

• At least 2 years of experience in Sales Development Representative (SDR) or a similar sales role, with a strong track record in outbound sales activities.
• Proven experience with high-volume calling and email outreach, with the ability to maintain 60–70 calls per day.
• Experience qualifying leads and booking meetings for Account Executives, Business Development Managers, or Client Partnership Managers.
• Strong verbal and written communication skills, with the ability to engage prospects professionally and confidently.
• Comfortable speaking with potential clients over the phone and handling objections.
• A proactive, results-driven, and tenacious individual who thrives in a target-driven environment.
• Strong work ethic, resilience, and the ability to maintain consistent sales activity.
• Genuine interest in building a long-term career in sales and business development.
• Willingness to follow a call-first approach and actively engage leads by phone.

Preferred Qualifications

• Experience working in the BPO, outsourcing, offshoring, or staffing industry.
• Experience prospecting or engaging clients across the Asia-Pacific (APAC) region, particularly Australia and New Zealand.
• Experience using CRM systems and sales engagement tools to manage leads and track sales activities.

Note: As part of our recruitment process, we conduct background checks on all hired candidates. Please ensure that all required documents are prepared and submitted promptly.