Client Growth Associate

Axo Longevity; España; On-site; PHP 334,800 - 558,000; Full time

Job summary

Axo Longevity is seeking a client-centered professional in Romblon, España, to focus on revenue expansion through new client acquisition and relationship nurturing. You will bridge marketing, sales, and product teams to optimize customer journeys, identify market opportunities, and achieve revenue goals.

The ideal candidate will have a Bachelor’s degree, 1–2+ years of experience, and strong analytical skills. Responsibilities include client onboarding, data analysis, and proactive business development efforts.

Qualifications

• 1–2+ years in account management, sales, or client strategy.
• Strong analytical abilities with tools like CRM.
• Results-driven mindset with focus on growth.

Responsibilities

• Identify opportunities to expand the customer base and upsell services.
• Support new clients with onboarding and account setup.
• Act as the main point of contact for client inquiries.
• Analyze customer metrics and optimize marketing strategies.
• Secure new business through networking and tailored proposals.

Skills

Client Management

Analytical Skills

Negotiation Skills

Communication Skills

Education

Bachelor’s degree in Business, Marketing, or related field

Tools

CRM tools

Attio

Job description

We are looking for a client-centered professional that focuses on revenue expansion by acquiring new clients and nurturing existing relationships through data-driven strategies, upselling, and retention efforts. They bridge marketing, sales, and product teams to optimize customer journeys, identify new market opportunities, and achieve revenue targets.

Core Responsibilities

• Client Expansion: Identify opportunities to expand the customer base as well as upsell and cross-sell services to existing clients while fostering long‑term, high‑value relationships.
• Customer Onboarding: Support new clients with appointment scheduling, account setup, and initial consultations to ensure a smooth start.
• Customer Support: Act as the main point of contact for clients — addressing questions, providing guidance on each step of their program, and resolving any operational or service‑related issues. Journey Communication: Keep clients informed at every stage — from scheduling and testing to results and follow‑ups
• Data Analysis & Reporting: Analyze customer metrics, market trends, and campaign performance to optimize ROI and predict trends.
• Pipeline Management: Proactively secure new business through networking, events and tailored proposals.

Key Qualifications

• Experience: 1–2+ years in account management, sales, or client strategy.
• Education: Bachelor’s degree in Business, Marketing, or a related field.
• Skills: Strong analytical abilities (using tools like CRM, Attio or similar), negotiation capabilities, and excellent communication skills.
• Mindset: Results‑driven with a focus on high‑impact growth experiments.

Performance Indicators (KPIs)

• Customer Acquisition Cost (CAC) and Retention Rate.
• SLAs, TMOs other associated sales KPIs.
• Revenue Growth Rate (Upsell/Cross‑sell).
• Customer Lifetime Value (CLV).
• Conversion Rates (CR).