Strategic Client Relations & Growth Manager

Mecer Consulting Limited; Taguig; On-site; PHP 600,000 - 1,000,000; Full time

Job description

• Develop and sustain strong, profitable relationships with key clients.
• Oversee and support customer relationships managed by the team.
• Address and resolve customer concerns in a timely and effective manner.
• Keep clients informed about new products and offerings to drive growth.
• Collaborate with internal managers to support strategic planning initiatives.
• Identify opportunities to expand the customer base through upselling and cross-selling.
• Gain a deep understanding of each key clients needs and provide tailored solutions.
• Conduct regular business reviews utilizing tools and client insights.
• Monitor market trends and competitor activities to inform strategic decisions.