Client-Focused Collections & Payments Specialist

1840&Co; Manila; On-site; PHP 357,000 - 580,000; Full time

Job summary

1840&Co is seeking a Collections Specialist to maintain client relationships and secure payments. You will manage assigned accounts, aim to meet monthly collection goals, and act as account manager for clients.

Responsibilities include confirming payments, collecting past-due balances, processing card and check payments, and resolving billing issues. Strong attention to detail and communication are essential for success in this role.

Qualifications

• 1–5 years of collections experience.
• Experience with accounts receivable preferred.
• Construction industry experience preferred.
• Knowledge of lien laws and bonding rights is a plus.
• Intermediate experience in Microsoft Office including Excel, Word and Outlook.
• Demonstrated strong attention to detail and accuracy.
• Ability to use logic and reasoning to accomplish tasks, analyze data and propose solutions.
• Ability to manage multiple tasks, stay organized, set priorities, plan ahead, and meet deadlines.
• Ability to work effectively both independently and as part of a team.
• Excellent written and verbal communication skills.
• Demonstrated tenacity and the ability to work through obstacles.

Responsibilities

• Confirm payments for assigned customers for fence, sanitation and storage containers.
• Collect payments for past due and assist customer with billing issues or problems preventing payment.
• Process credit card and check payments from customers.
• Maintain the relationship between Viking and the customer.
• Other duties as assigned.

Skills

Collections experience

Accounts receivable

MS Office

Attention to detail

Communication skills

Time management

Teamwork

Problem solving

Construction industry knowledge

Lien laws awareness

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

1840&Co is seeking a Collections Specialist to maintain client relationships and secure payments. You will manage assigned accounts, aim to meet monthly collection goals, and act as account manager for clients.

Responsibilities include confirming payments, collecting past-due balances, processing card and check payments, and resolving billing issues. Strong attention to detail and communication are essential for success in this role.