Client-Focused Collections Specialist

Cash-Express Philippines Financing Inc.; Taguig; On-site; PHP 223,200 - 334,800; Full time

Job summary

A financial services company is seeking a competent Collection Specialist to handle client communications and ensure timely payment collections. The ideal candidate will possess strong communication and negotiation skills and be able to maintain positive relationships with clients. Responsibilities include making outbound calls for collections, resolving payment concerns, and reviewing delinquent accounts. This position offers an opportunity to work independently within a supportive team environment.

Qualifications

• Competent Collection Specialist with excellent communication and negotiation skills.
• Ability to maintain trustful relationships while ensuring timely payments.
• Experience in reviewing accounts and making collection calls.

Responsibilities

• Contact clients and collect outstanding payments.
• Review open accounts for collection efforts.
• Resolve client payment concerns.

Skills

Communication Skills

Negotiation Skills

Customer Service Skills

Ability to Work Independently

Job description

A financial services company is seeking a competent Collection Specialist to handle client communications and ensure timely payment collections. The ideal candidate will possess strong communication and negotiation skills and be able to maintain positive relationships with clients. Responsibilities include making outbound calls for collections, resolving payment concerns, and reviewing delinquent accounts. This position offers an opportunity to work independently within a supportive team environment.