Senior Collections & Payments Specialist

Recruitify_HR; Muntinlupa; On-site; PHP 446,400 - 669,600; Full time

Job summary

A recruitment agency is seeking a qualified professional to manage collection processes and ensure timely payments from clients. The ideal candidate will have a Bachelor's degree in Finance or Business Administration with 5–8 years of experience in financial services. Key skills required include strong negotiation and conflict resolution abilities, as well as being detail-oriented and self-motivated. This role will involve maintaining records, analyzing discrepancies, and working collaboratively with the finance team.

Qualifications

• 5–8 years of relevant experience in collections or financial services.
• Ability to work independently and as part of a team.
• Office environment with standard working hours.

Responsibilities

• Manage and oversee collection processes to ensure timely payment from clients.
• Maintain accurate records of customer interactions and transactions.
• Analyze account discrepancies and take corrective actions.
• Collaborate with the finance team to develop effective collection strategies.
• Resolve customer inquiries and disputes professionally to maintain relationships.

Skills

Negotiation skills

Conflict resolution

Detail-oriented

Self-motivated

Education

Bachelor’s degree in Finance, Business Administration, or a related field

Job description

A recruitment agency is seeking a qualified professional to manage collection processes and ensure timely payments from clients. The ideal candidate will have a Bachelor's degree in Finance or Business Administration with 5–8 years of experience in financial services. Key skills required include strong negotiation and conflict resolution abilities, as well as being detail-oriented and self-motivated. This role will involve maintaining records, analyzing discrepancies, and working collaboratively with the finance team.