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Job summary
A recruitment agency is seeking a qualified professional to manage collection processes and ensure timely payments from clients. The ideal candidate will have a Bachelor's degree in Finance or Business Administration with 5–8 years of experience in financial services. Key skills required include strong negotiation and conflict resolution abilities, as well as being detail-oriented and self-motivated. This role will involve maintaining records, analyzing discrepancies, and working collaboratively with the finance team.
Qualifications
5–8 years of relevant experience in collections or financial services.
Ability to work independently and as part of a team.
Office environment with standard working hours.
Responsibilities
Manage and oversee collection processes to ensure timely payment from clients.
Maintain accurate records of customer interactions and transactions.
Analyze account discrepancies and take corrective actions.
Collaborate with the finance team to develop effective collection strategies.
Resolve customer inquiries and disputes professionally to maintain relationships.
Skills
Negotiation skills
Conflict resolution
Detail-oriented
Self-motivated
Education
Bachelor’s degree in Finance, Business Administration, or a related field
Job description
A recruitment agency is seeking a qualified professional to manage collection processes and ensure timely payments from clients. The ideal candidate will have a Bachelor's degree in Finance or Business Administration with 5–8 years of experience in financial services. Key skills required include strong negotiation and conflict resolution abilities, as well as being detail-oriented and self-motivated. This role will involve maintaining records, analyzing discrepancies, and working collaboratively with the finance team.