Collections Specialist — Payments & Client Relations

Cash-Express Philippines Financing Inc.; Taguig; On-site; PHP 279,000 - 390,600; Full time

Job summary

A financial institution is seeking a Collection Specialist to effectively contact clients for outstanding payments while maintaining trustful relationships. The ideal candidate will possess excellent communication and negotiation skills, along with the ability to work independently. Responsibilities include reviewing accounts, making collection calls, and ensuring timely payments per due dates. This role is crucial for resolving client concerns and contributing to financial health.

Qualifications

• Professionalism and trustworthiness are essential for this role.
• Must possess the ability to manage and increase client relations.

Responsibilities

• Contact clients to collect outstanding payments.
• Maintain and improve client relations during collections.
• Resolve payment concerns in a timely manner.
• Ensure payments are collected per due dates.
• Identify and discuss issues with the Collection Team.

Skills

Excellent communication skills

Negotiation skills

Ability to work independently

Job description

A financial institution is seeking a Collection Specialist to effectively contact clients for outstanding payments while maintaining trustful relationships. The ideal candidate will possess excellent communication and negotiation skills, along with the ability to work independently. Responsibilities include reviewing accounts, making collection calls, and ensuring timely payments per due dates. This role is crucial for resolving client concerns and contributing to financial health.