Client-Centric Inside Sales & Quoting Specialist

Dover Corporation; Cebu City; On-site; PHP 558,000 - 837,000; Full time

Job summary

Dover Business Services is seeking a customer-focused professional to support internal teams and clients from Cebu City. The role involves handling pre-sale activities, pricing accuracy, and post-shipment follow-through to ensure customer satisfaction.

The ideal candidate will have a bachelor’s degree in business fields, at least 3 years in customer service or inside sales, and experience with AS400 or similar mainframe systems. Strong communication and multitasking skills are required.

Qualifications

• Bachelor’s degree in Business, Communications, or related field.
• Minimum 3 years of experience in customer service or inside sales.
• Experience with AS400 or similar mainframe systems.

Responsibilities

• Build and maintain strong relationships with internal teams and external clients.
• Provide responsive, high-quality customer service across all touchpoints.
• Initiate and manage pre-sale activities including product knowledge, quoting, and order entry.
• Ensure post-shipment follow-through and customer satisfaction.
• Assure accurate customer pricing.
• Collaborate with sales managers and reps to support quoting and order fulfillment.
• Troubleshoot issues and proactively resolve customer concerns.
• Track and manage multiple priorities with attention to detail.

Skills

Customer service mindset

Communication skills

Attention to detail

Team collaboration

Education

Bachelor’s degree in Business, Communications, or related field

Tools

AS400

Job description

Dover Business Services is seeking a customer-focused professional to support internal teams and clients from Cebu City. The role involves handling pre-sale activities, pricing accuracy, and post-shipment follow-through to ensure customer satisfaction.

The ideal candidate will have a bachelor’s degree in business fields, at least 3 years in customer service or inside sales, and experience with AS400 or similar mainframe systems. Strong communication and multitasking skills are required.