Strategic Inside Sales Specialist

Espy LLC; Cebu City; On-site; PHP 420,000 - 600,000; Full time

Job summary

Dover Business Services (DBS) seeks a customer-focused Inside Sales/Customer Service professional to strengthen client and internal team relationships. You will handle pre-sale activities, pricing, order entry, and post-shipment follow-up while ensuring accuracy and timely responses.

The ideal candidate has a Bachelor's degree in Business or related field, at least 3 years in customer service or inside sales, and familiarity with AS400 or similar mainframes, plus strong MS Office skills and

Qualifications

• Bachelor's degree in Business, Communications, or related field.
• Minimum 3 years of experience in customer service or inside sales.
• Experience with AS400 or similar mainframe systems.

Responsibilities

• Build and maintain strong relationships with internal teams and external clients.
• Provide responsive, high-quality customer service across all touchpoints.
• Initiate and manage pre-sale activities including product knowledge, quoting, and order entry.
• Ensure post-shipment follow-through and customer satisfaction.
• Assure accurate customer pricing.
• Collaborate with sales managers and reps to support quoting and order fulfillment.
• Troubleshoot issues and proactively resolve customer concerns.
• Track and manage multiple priorities with attention to detail.

Skills

Customer-first mindset

Detail-oriented

Organizational skills

Verbal communication

Written communication

Multitasking

Cross-functional collaboration

Technical reading

Education

Bachelor's degree in Business, Communications, or related field

Tools

AS400

Microsoft Office

Excel

Outlook

Word

Teams

Job description

Dover Business Services (DBS) seeks a customer-focused Inside Sales/Customer Service professional to strengthen client and internal team relationships. You will handle pre-sale activities, pricing, order entry, and post-shipment follow-up while ensuring accuracy and timely responses.

The ideal candidate has a Bachelor's degree in Business or related field, at least 3 years in customer service or inside sales, and familiarity with AS400 or similar mainframes, plus strong MS Office skills and