Strategic Inside Sales & Quoting Specialist

CPC - Colder Products Company; Cebu City; On-site; PHP 420,000 - 640,000; Full time

Job summary

Dover Business Services in Cebu is seeking a dedicated Customer Service/Inside Sales professional to build strong relationships with internal teams and external clients, provide responsive service across all touchpoints, and manage pre-sale activities including product knowledge, quoting, and order entry.

The ideal candidate will have a bachelor's degree, at least 3 years in customer service or inside sales, familiarity with AS400 or similar mainframe systems, and excellent communication, detail

Qualifications

• Bachelor's degree required in Business, Communications, or related field.
• Minimum 3 years of experience in customer service or inside sales.
• Experience with AS400 or similar mainframe systems.

Responsibilities

• Build and maintain strong relationships with internal teams and external clients.
• Provide responsive, high-quality customer service across all touchpoints.
• Initiate and manage pre-sale activities including product knowledge, quoting, and order entry.
• Ensure post-shipment follow-through and customer satisfaction.
• Assure accurate customer pricing.
• Collaborate with sales managers and reps to support quoting and order fulfillment.
• Troubleshoot issues and proactively resolve customer concerns.
• Track and manage multiple priorities with attention to detail.

Skills

Customer service

Inside sales

Quoting

Relationship management

MS Office

Communication skills

Multitasking

Team player

Detail orientation

Reading drawings

Education

Bachelor's degree in Business or related field

Tools

AS400

Job description

Dover Business Services in Cebu is seeking a dedicated Customer Service/Inside Sales professional to build strong relationships with internal teams and external clients, provide responsive service across all touchpoints, and manage pre-sale activities including product knowledge, quoting, and order entry.

The ideal candidate will have a bachelor's degree, at least 3 years in customer service or inside sales, familiarity with AS400 or similar mainframe systems, and excellent communication, detail