Chat Support Agent

Telesys BPO; Caloocan; On-site; PHP 279,000 - 469,000; Full time

Benefits offered by this job

Competitive salary with performance-based incentives

Paid vacation and sick leave

Opportunities for promotion and career development

Wellness programs

Exclusive employee discounts

Job summary

A leading outsourcing company in Metro Manila is hiring Customer Service Representatives for Chat Support. This role requires handling customer inquiries and complaints through chat or email. Candidates should be highly motivated, capable of working in a fast-paced environment, and have a customer-centric attitude, though prior experience is not mandatory. This full-time position offers competitive salary, performance-based incentives, and opportunities for career growth while requiring flexible work hours.

Qualifications

• Open to applicants with or without BPO experience.
• Amenable to work shifting schedules, including nights, weekends, and holidays.
• Ability to work in a fast-paced, high-volume environment.
• Customer service experience is a plus; training provided.
• Amenable to shifting schedules, including nights, weekends, and holidays.

Responsibilities

• Handle customer inquiries, complaints, and support via chat or email.
• Deliver excellent customer service.

Skills

Customer service experience

Ability to work in a fast-paced environment

Education

High School graduate (college level or degree is an advantage)

Job description

Job Description

We are hiring Customer Service Representatives for a Chat Support Agent to handle customer inquiries, complaints, and support via chat or email. This role is perfect for candidates who prefer written communication over calls while delivering excellent customer service.

Job Type: Full-Time | Shifting Schedule

Location: Within Metro Manila

Onsite Interview | 1-Day Hiring Process | Same-Day Job Offer

What We Offer

• Competitive salary with performance-based incentives
• Paid vacation and sick leave
• Opportunities for promotion and career development
• Wellness programs and exclusive employee discounts
• A diverse, inclusive, and supportive workplace

Qualifications

• High School graduate (college level or degree is an advantage)
• Open to applicants with or without BPO experience
• Ability to work in a fast-paced, high-volume environment
• Customer service experience is a plus (training provided)
• Amenable to work shifting schedules, including nights, weekends, and holidays

Ready to Start?

Apply today and become part of a company that values customer care and employee growth. Join our team and start making an impact.