Chat Support Representative

Recruitify_HR; Metro Manila; On-site; PHP 274,000 - 328,000; Full time

Benefits offered by this job

Up to ₱27,000 monthly

Paid training

Performance incentives

13th Month Pay

Government‑mandated benefits

Career development opportunities

Supportive team environment

Job summary

Telesys in Manila is seeking a Chat Support Representative for a non-voice role, ideal for fresh graduates or career shifters who write well.

No prior BPO experience required; paid training, supportive team, and opportunities to grow; you will handle live chat, product inquiries, and account updates while meeting quality and productivity goals.

Onsite position in Malate with shifting schedules and government benefits.

Qualifications

• Strong written English communication skills.
• Good multitasking and problem-solving abilities.
• Basic computer and typing skills.
• Willing to learn new systems and processes.

Responsibilities

• Handle live chat and online customer support.
• Address account, product, and service inquiries.
• Process customer requests and account updates.
• Provide clear and accurate information to customers.
• Escalate complex issues when needed.
• Meet quality, productivity, and customer satisfaction goals.

Skills

Written English

Multitasking

Problem solving

Typing

Willingness to learn

Education

High School/SHS/College graduate

College undergraduates welcome

Job description

Ready to Turn Your Written Skills Into a Career?

Looking for chat support jobs in Manila but prefer a non-voice role? You may be a fresh graduate, first-time job seeker, or career shifter who communicates better through writing and wants a stable opportunity to build professional experience.

At Telesys, you can start without previous BPO or chat support experience. With paid training, team support, and hands‑on experience, you'll develop your written communication, multitasking, problem‑solving, and customer service skills.

Take the next step. Build your skills. Grow with Telesys.

What's in It for You?

• Up to ₱27,000 monthly


• Paid training


• Performance incentives


• 13th Month Pay


• Government‑mandated benefits


• Career development opportunities


• Supportive team environment

Qualifications

• High School, Senior High School, or College graduate


• College undergraduates are welcome

No BPO Or Chat Support Experience Required

• Fresh graduates and career shifters welcome


• Strong written English communication skills


• Basic computer and typing skills


• Good multitasking and problem‑solving skills


• Strong attention to detail


• Willing to learn new systems and processes


• Willing to work onsite in Malate, Manila


• Willing to work shifting schedules

Your Role as a Chat Support Representative

You'll Help Customers Through

• Live chat and online customer support


• Account, product, and service inquiries


• Customer requests and account updates


• Providing clear and accurate information


• Handling multiple conversations efficiently


• Resolving concerns and providing appropriate solutions


• Documenting customer interactions


• Escalating complex concerns when needed


• Meeting quality, productivity, and customer satisfaction goals

Ready to Start Your Chat Support Career?

No chat support or BPO experience? No problem. If you're ready to learn, gain valuable experience, and turn your communication skills into a career, Telesys is ready to help you take the next step.