Chat Support Specialist (Fresh Grads, Manila Onsite)

Recruitify_HR; Las Piñas; On-site; PHP 274,000 - 328,000; Full time

Benefits offered by this job

Paid training

13th Month Pay

Career development opportunities

Supportive team environment

Government‑mandated benefits

Performance incentives

Job summary

Telesys in Manila is hiring for a chat support representative with no prior BPO or chat experience required. Fresh graduates and career shifters are welcome. You will handle live chat, product inquiries, and account updates, learning new systems with paid training and a supportive team environment.

The role offers onsite work in Malate, Manila with shifting schedules and opportunities for career development. Earn up to ₱27,000 monthly with performance incentives and government benefits.

Qualifications

• High School, Senior High School, or College graduate.
• College undergraduates are welcome.
• Fresh graduates welcome.
• Strong written English communication skills.
• Basic computer and typing skills.
• Good multitasking and problem‑solving skills.
• Willing to learn new systems and processes.
• Willing to work onsite in Malate, Manila.
• Willing to work shifting schedules.

Responsibilities

• Live chat and online customer support.
• Account, product, and service inquiries.
• Customer requests and account updates.
• Providing clear and accurate information.
• Handling multiple conversations efficiently.
• Resolving concerns and providing appropriate solutions.
• Documenting customer interactions.
• Escalating complex concerns when needed.
• Meeting quality, productivity, and customer satisfaction goals.

Skills

Written English

Typing

Multitasking

Problem solving

Attention to detail

Education

High School / Senior High School / College graduate

Job description

Telesys in Manila is hiring for a chat support representative with no prior BPO or chat experience required. Fresh graduates and career shifters are welcome. You will handle live chat, product inquiries, and account updates, learning new systems with paid training and a supportive team environment.

The role offers onsite work in Malate, Manila with shifting schedules and opportunities for career development. Earn up to ₱27,000 monthly with performance incentives and government benefits.