Chat Support Agent

Recruitify_HR; Parañaque; On-site; PHP 274,000 - 328,000; Full time

Benefits offered by this job

Up to ₱27,000 monthly

Paid training

Performance incentives

13th Month Pay

Government-mandated benefits

Career development opportunities

Supportive team environment

Job summary

Recruitify_HR is seeking a Chat Support Representative to assist customers via live chat and handle account, product, and service inquiries. Fresh graduates are welcome and no BPO or chat support experience is required. The role is onsite in Malate, Manila with shifting schedules and a salary up to 27,000 PHP monthly, plus paid training and government benefits.

Join a supportive team focused on delivering clear information, resolving concerns, and maintaining quality and customer satisfaction.

Qualifications

• Must have strong written English communication skills.
• Willing to learn new systems and processes.
• Willing to work onsite in Malate, Manila.
• Fresh graduates welcome; no BPO experience required.

Responsibilities

• Live chat and online customer support.
• Account, product, and service inquiries.
• Customer requests and account updates.
• Providing clear and accurate information.
• Handling multiple conversations efficiently.
• Resolving concerns and providing appropriate solutions.
• Documenting customer interactions.
• Escalating complex concerns when needed.
• Meeting quality, productivity, and customer satisfaction goals.

Skills

Strong written English communication

Basic computer skills

Typing skills

Multitasking

Attention to detail

Willing to learn

Education

High School/SHS/College graduate

College undergraduates welcome

Job description

Qualifications

• High School, Senior High School, or College graduate

What's in It for You?

• Up to ₱27,000 monthly
• Paid training
• Performance incentives
• 13th Month Pay
• Government-mandated benefits
• Career development opportunities
• Supportive team environment

Qualifications

• High School, Senior High School, or College graduate
• College undergraduates are welcome

No BPO Or Chat Support Experience Required

• Fresh graduates and career shifters welcome
• Strong written English communication skills
• Basic computer and typing skills
• Good multitasking and problem-solving skills
• Strong attention to detail
• Willing to learn new systems and processes
• Willing to work onsite in Malate, Manila
• Willing to work shifting schedules

Your Role as a Chat Support Representative

You’ll Help Customers Through

• Live chat and online customer support
• Account, product, and service inquiries
• Customer requests and account updates
• Providing clear and accurate information
• Handling multiple conversations efficiently
• Resolving concerns and providing appropriate solutions
• Documenting customer interactions
• Escalating complex concerns when needed
• Meeting quality, productivity, and customer satisfaction goals