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GDV Business Co.; Mandaluyong; Presencial; PHP 325.000 - 389.000; Jornada completa

Descripción de la vacante

GDV Business Co. is seeking a Customer Service Representative to join our team in Metro Manila.

The role offers a competitive salary package of up to ₱32,000 monthly and a simplified application process with no mock call and no Versant assessment required. Open to fresh graduates, first-time job seekers, or experienced professionals, the CSR will handle inquiries, provide accurate information, document interactions, and uphold service quality across channels.

Formación

• Open to applicants with or without BPO experience, subject to account requirements.
• Fresh graduates and first-time job seekers are welcome to apply.
• High school graduates, senior high school graduates, and college graduates may apply, depending on account qualifications.
• Good communication and interpersonal skills are required.
• Basic computer knowledge and willingness to learn are expected.

Responsabilidades

• Handle customer inquiries, concerns, and requests through the assigned communication channels.
• Provide accurate information and effective solutions to customer issues.
• Assist customers with account-related concerns, products, and services.
• Document customer interactions and update records accurately.
• Follow company policies and procedures while maintaining service quality.
• Deliver excellent customer service and ensure customer satisfaction.

Conocimientos

Good communication

Interpersonal skills

Basic computer knowledge

Willingness to learn

Customer-focused

Adaptable

Descripción del empleo

Looking for a job with a fast and convenient hiring process? Join our growing team as a Customer Service Representative (CSR)! Enjoy a competitive salary package of up to ₱32,000 and a simplified application process with no mock call and no Versant assessment required.Whether you're a fresh graduate, a first-time job seeker, or an experienced professional, this could be the opportunity you've been waiting for!

Key Responsibilities

Handle customer inquiries, concerns, and requests through the assigned communication channels.

Provide accurate information and effective solutions to customer issues.

Assist customers with account-related concerns, products, and services.

Document customer interactions and update records accurately.

Follow company policies and procedures while maintaining service quality.

Deliver excellent customer service and ensure customer satisfaction.

Qualifications

Open to applicants with or without BPO experience, subject to account requirements.

Fresh graduates and first-time job seekers are welcome to apply.

High school graduates, senior high school graduates, and college graduates may apply, depending on account qualifications.

Good communication and interpersonal skills.

Basic computer knowledge and willingness to learn.

Customer-focused, adaptable, and willing to work in a fast-paced environment.

Willing to work on shifting schedules, weekends, and holidays if required.