Call Center Representative

Dynamic Talent Solutions; Makati; On-site; PHP 201,000 - 290,000; Full time

Benefits offered by this job

Competitive salary

Paid training

Career growth

Performance incentives

Supportive environment

Professional development

Job summary

Dynamic Talent Solutions in the Philippines is seeking enthusiastic Customer Service Representatives (CSR) to join our team. No prior experience required; fresh graduates and career starters are welcome to apply.

You will handle inquiries via phone, email, or chat and provide accurate product/service information. You will document interactions, follow policies, and work with other departments to resolve issues.

Qualifications

• High school graduate, senior high school graduate, or college graduate.
• No BPO or customer service experience required.
• Fresh graduates and first-time job seekers welcome.
• Good verbal and written communication skills.
• Customer-oriented with a positive attitude.
• Willing to learn and undergo training.
• Can work independently and as part of a team.
• Willing to work on shifting schedules, weekends and holidays when required.
• Reliable, adaptable, and professional.

Responsibilities

• Handle customer inquiries through phone, email, or chat.
• Provide accurate information and assistance regarding products and services.
• Resolve customer concerns in a professional and timely manner.
• Maintain a positive and helpful attitude when interacting with customers.
• Document customer interactions and update records accurately.
• Follow company policies, procedures, and quality standards.
• Coordinate with other departments when necessary to address customer concerns.
• Meet established customer service and performance targets.

Skills

Verbal communication

Written communication

Customer-oriented

Teamwork

Training mindset

Education

High school graduate / Senior high / college graduate

Tools

CRM basic

Job description

We are looking for enthusiastic and customer-focused individuals to join our team as Customer Service Representatives (CSR). No prior experience is required—fresh graduates and career starters are welcome to apply!

Job Responsibilities

• Handle customer inquiries through phone, email, or chat.
• Provide accurate information and assistance regarding products and services.
• Resolve customer concerns in a professional and timely manner.
• Maintain a positive and helpful attitude when interacting with customers.
• Document customer interactions and update records accurately.
• Follow company policies, procedures, and quality standards.
• Coordinate with other departments when necessary to address customer concerns.
• Meet established customer service and performance targets.

Qualifications

• High school graduate, Senior High School graduate, or college graduate.
• No BPO or customer service experience required.
• Fresh graduates and first-time job seekers are welcome to apply.
• Good verbal and written communication skills.
• Customer-oriented with a positive attitude.
• Willing to learn and undergo training.
• Can work independently and as part of a team.
• Willing to work on shifting schedules, weekends, and holidays when required.
• Must be reliable, adaptable, and professional.

What We Offer

• Competitive salary
• Paid training
• Career growth opportunities
• Performance incentives
• Supportive work environment
• Opportunities for professional development