Chat and Email Representative (Hotel Agent) - CSR

Caldwell Communications Consultancy Philippines; Taguig; On-site; PHP 279,000 - 334,800; Full time

Benefits offered by this job

Health Insurance

Career growth opportunities

Job summary

A leading communications consultancy is hiring Call Center Representatives for a Hotel Reservation account in Taguig, Philippines. The role requires assisting customers with hotel inquiries, reservations, modifications, and cancellations while ensuring exceptional customer service. No prior experience is necessary, and paid training will be provided, making it an excellent opportunity for those willing to learn and grow in their careers. Candidates should possess basic computer skills and a strong willingness to undergo training.

Qualifications

• Willingness to learn and undergo training.
• Basic computer skills.
• Career growth opportunities.

Responsibilities

• Handle inbound customer calls related to hotel reservations.
• Assist with booking, modifying, or canceling hotel stays.
• Provide accurate information about hotel services and policies.
• Ensure customer satisfaction through quality service.

Job description

Job Description

Caldwell Communications Consultancy Philippines

We are hiring Call Center Representatives for a Hotel Reservation account. The role involves assisting customers with hotel inquiries, reservations, modifications, and cancellations while providing excellent customer service. No prior experience is required as paid training will be provided.

Responsibilities:

• Handle inbound customer calls related to hotel reservations
• Assist with booking, modifying, or canceling hotel stays
• Provide accurate information about hotel services and policies
• Ensure customer satisfaction through quality service

Qualifications:

• Willingness to learn and undergo training
• Basic computer skills
• Career growth opportunities

Insurance Health & Wellness

Health Insurance, HMO

Government Mandated Benefits

Overview

HR Manager Caldwell Communications Consultancy Philippines

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