Chat and Email Representative (Hotel Agent) - CSR

Caldwell Communications Consultancy Philippines; Las Piñas; Vor Ort; PHP 223.200 - 279.000; Vollzeit

Benefits dieser Stelle

Health Insurance

Career growth opportunities

Zusammenfassung

A leading communications consultancy in Metro Manila is looking for Call Center Representatives for a Hotel Reservation account. This position provides the opportunity to assist customers with inquiries, reservations, modifications, and cancellations, ensuring their satisfaction. No prior experience is necessary as paid training will be offered. Ideal candidates should be willing to learn and possess basic computer skills. Join us to grow your career in a supportive environment with excellent training and health benefits.

Qualifikationen

• No prior experience is required as paid training will be provided.
• Basic computer skills needed.

Aufgaben

• Handle inbound customer calls related to hotel reservations.
• Assist with booking, modifying, or canceling hotel stays.
• Provide accurate information about hotel services and policies.
• Ensure customer satisfaction through quality service.

Kenntnisse

Willingness to learn

Basic computer skills

Jobbeschreibung

Job Description

Caldwell Communications Consultancy Philippines

We are hiring Call Center Representatives for a Hotel Reservation account. The role involves assisting customers with hotel inquiries, reservations, modifications, and cancellations while providing excellent customer service. No prior experience is required as paid training will be provided.

Responsibilities:

• Handle inbound customer calls related to hotel reservations
• Assist with booking, modifying, or canceling hotel stays
• Provide accurate information about hotel services and policies
• Ensure customer satisfaction through quality service

Qualifications:

• Willingness to learn and undergo training
• Basic computer skills
• Career growth opportunities

Insurance Health & Wellness

Health Insurance, HMO

Government Mandated Benefits

Overview

HR Manager Caldwell Communications Consultancy Philippines

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