Channels and Key Accounts Manager

Nutra-finity Corporation; Philippines; On-site; PHP 600,000 - 900,000; Full time

Job summary

Nutra-finity Corporation in the Philippines is seeking a Channels and Key Accounts Manager to develop and maintain strong relationships with key clients, understand their needs, and ensure exceptional service and support.

The role focuses on account management across channels, identifying growth opportunities, and negotiating contracts to maximize profitability while collaborating cross-functionally to improve service delivery and operational efficiency.

Qualifications

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 5 years of experience in business development, sales or marketing.
• Handled different channel partners, including modern trade; strong buyer relations.

Responsibilities

• Client Acquisition and Relationship Management: build long-term relationships with key clients and exceed expectations.
• Portfolio Management: oversee a portfolio of key accounts and ensure service delivery.
• Growth Identification: identify opportunities for account growth and expansion.
• Contract Negotiation: negotiate contracts to maximize profitability while maintaining client satisfaction.
• Cross-Functional Collaboration: work with internal teams to ensure seamless service delivery and efficiency.
• Communication: use strong communication to influence stakeholders and drive results.
• Issue Resolution: address client issues promptly and effectively.

Skills

Communication

Analytical skills

CRM software

Independent work

Negotiation

Presentation skills

Teamwork

Account targeting

Education

Bachelor's degree in Business Administration or Marketing

Tools

CRM software

Job description

The Channels and Key Accounts Manager is responsible for developing and maintaining strong relationships with key clients, understanding their needs, and ensuring they receive exceptional service and support.

Key responsibilities include managing the client portfolio, identifying growth opportunities, negotiating contracts, and collaborating cross-functionally to enhance service delivery and operational efficiency.

Primary role is account management within the various applicable channels/sector and strong communication skills to influence and drive business results.

This role will also be responsible for new business opportunities and partnerships for the brands under the Beauty and Wellness Division.

Job Responsibilities

• Client Acquisition and Relationship Management: Build and sustain long-term relationships with key clients, ensuring their needs are met and expectations exceeded.
• Portfolio Management: Oversee a portfolio of key accounts, ensuring consistent and effective service delivery.
• Growth Identification: Identify and pursue opportunities for account growth and expansion.
• Contract Negotiation: Negotiate contracts to maximize profitability while maintaining client satisfaction.
• Cross-Functional Collaboration: Work closely with internal teams to ensure seamless seNice delivery and operational efficiency.
• Communication: Utilize strong communication skills to influence stakeholders and drive business results.
• Issue Resolution: Address and resolve any client issues or concerns promptly and effectively.

Qualifications

Education

• Bachelor's degree in Business Administration, Marketing, or a related field.

Experience

• Minimum of 5 years of successful experience in business development, sales, or marketing.
• Handled different channel partners, including modern trade
• Strong buyer relations ships

Skills

• Excellent communication and interpersonal skills.
• Strong analytical and problem-solvingabilities.
• Proficiency in using CRM software and other sales tools.
• Ability to work independently and as part of a team.
• Strong negotiation and presentation skills.
• Able to set targets per account

Personal Attributes

• Proactive: Takes initiative to anticipate client needs and address potential issues before they arise.
• Detail-Oriented: Pays close attention to detail to ensure accuracy and quality in all aspects of work.
• Resilient: Maintains composure and effectiveness under pressure and in challenging situations.

Key Competencies

• Strategic Thinking: Capable of developing long-range plans based on market analysis and trends.
• Communication: Excellent verbal and written skills for effective collaboration and presentation.
• Analytical Skills: Proficient in data analysis to inform decision-making and measure campaign success.
• Customer Focus: Dedicated to meeting the expectations and requirements of clients.
• Team Collaboration: Strong ability to work cross-functionally and foster a collaborative work environment.