Channel Manager: Branch Operations & Cross-Sell Leader

China Bank Group; Puerto Princesa; On-site; PHP 400,000 - 700,000; Full time

Job summary

China Bank Group is seeking a Channel Manager to oversee branch operations, ensuring accurate transactions and strong client service. You will empower staff to promote products and support branch goals, reporting to the Branch Head and collaborating with Tellers and Officers across the bank.

The role focuses on daily cash operations, staff guidance for compliance, and driving marketing efforts to meet client needs. Strong interpersonal skills are essential.

Qualifications

• Bachelor’s degree holder.
• At least 2 years of experience in branch banking operations.
• Strong persuasion and marketing skills.
• Solid grasp of compliance requirements and adherence to policies.
• Excellent interpersonal and communication skills.

Responsibilities

• Manage day-to-day cash operations and over-the-counter transactions across currencies.
• Guide and support branch staff to ensure operational excellence and regulatory compliance.
• Drive marketing and sales by cross-selling products and positioning offerings to clients.
• Coordinate with branches and support units to ensure seamless processes and consistent service.

Skills

Persuasion

Marketing

Interpersonal skills

Communication skills

Education

Bachelor’s degree

Job description

China Bank Group is seeking a Channel Manager to oversee branch operations, ensuring accurate transactions and strong client service. You will empower staff to promote products and support branch goals, reporting to the Branch Head and collaborating with Tellers and Officers across the bank.

The role focuses on daily cash operations, staff guidance for compliance, and driving marketing efforts to meet client needs. Strong interpersonal skills are essential.