Branch Channel Manager: Operations and Sales Enablement

China Bank Group; Tacloban; On-site; PHP 400,000 - 800,000; Full time

Job summary

China Bank Group in Tacloban seeks a Channel Manager to oversee branch operations, ensuring accurate transactions and strong customer service. You will empower the team to understand and promote products while aligning with branch goals.

The role reports to the Branch Head and collaborates with Tellers, Officers, and support teams, emphasizing collaboration, communication, and regulatory compliance to achieve targets.

Qualifications

• Bachelor's degree holder.
• At least 2 years of experience in branch banking operations.
• Strong persuasion and marketing skills.
• Solid grasp of compliance requirements and bank policies.
• Excellent interpersonal and communication skills.

Responsibilities

• Manage day-to-day cash operations and over-the-counter transactions across currencies.
• Guide and support branch staff to ensure compliance and operational excellence.
• Drive marketing and sales by cross-selling products to meet client needs.
• Coordinate with branches and support units to ensure seamless processes and service quality.

Skills

Branch banking operations

Persuasion

Marketing skills

Compliance knowledge

Interpersonal communication

Education

Bachelor's degree

Job description

China Bank Group in Tacloban seeks a Channel Manager to oversee branch operations, ensuring accurate transactions and strong customer service. You will empower the team to understand and promote products while aligning with branch goals.

The role reports to the Branch Head and collaborates with Tellers, Officers, and support teams, emphasizing collaboration, communication, and regulatory compliance to achieve targets.