Branch Channel Manager: Ops, Compliance & Growth

China Banking Corporation (CBC); Paniqui; On-site; PHP 450,000 - 750,000; Full time

Job summary

China Banking Corporation in the Philippines seeks a Channel Manager to lead day-to-day branch operations, ensure accurate transactions, and empower staff to promote bank products.

Reporting to the Branch Head, you will collaborate with tellers and support teams to drive customer service excellence and achieve branch targets while maintaining strict compliance.

Strong communication, coaching, and marketing skills are essential to deliver consistent service and growth across the branch network.

Qualifications

• Bachelor's degree holder.
• At least 2 years of experience in branch banking operations.
• Strong persuasion and marketing skills.
• Solid grasp of compliance requirements and ability to ensure strict adherence to bank policies, regulatory standards, and operational controls.
• Excellent interpersonal and communication skills.

Responsibilities

• Manage day-to-day cash operations and over-the-counter transactions across all currencies, accountable forms, securities, and collateral.
• Guide and support branch staff to ensure operational excellence and compliance with bank policies and regulatory standards.
• Drive marketing and sales efforts by cross-selling products and ensuring the team understands how to position these offerings to meet client needs.
• Coordinate with other branches and support units to ensure seamless processes, clear communication, and consistent service quality.

Skills

Persuasion

Marketing

Interpersonal communication

Education

Bachelor's degree Holder

Job description

China Banking Corporation in the Philippines seeks a Channel Manager to lead day-to-day branch operations, ensure accurate transactions, and empower staff to promote bank products.

Reporting to the Branch Head, you will collaborate with tellers and support teams to drive customer service excellence and achieve branch targets while maintaining strict compliance.

Strong communication, coaching, and marketing skills are essential to deliver consistent service and growth across the branch network.