Cebu Hotel Reservations Specialist | Guest Experience Pro

Caldwell Communications Consultancy Philippines; Cebu City; On-site; PHP 167,000 - 279,000; Full time

Benefits offered by this job

Competitive pay and incentives

Career growth and skill-building opportunities

Health Insurance, HMO

Job summary

A leading BPO company in Cebu City is hiring a Hotel Reservation Specialist to assist guests with their booking inquiries. The ideal candidate is a high school graduate, customer-focused, and detail-oriented. This position offers competitive pay, performance-based incentives, and paid training. The role requires handling inquiries through various channels and maintaining quality standards. Join a supportive environment and build your career in hotel reservations.

Qualifications

• High School or Senior High School graduate required.
• Customer-focused and detail-oriented mindset is essential.
• Basic computer literacy needed.

Responsibilities

• Handle reservation inquiries via phone, chat, or email.
• Assist with booking, modification, and cancellation requests.
• Provide accurate hotel details, pricing, and amenities.

Skills

Customer-focused

Detail-oriented

Basic computer literacy

Education

High School or Senior High School graduate

College preferred

Job description

A leading BPO company in Cebu City is hiring a Hotel Reservation Specialist to assist guests with their booking inquiries. The ideal candidate is a high school graduate, customer-focused, and detail-oriented. This position offers competitive pay, performance-based incentives, and paid training. The role requires handling inquiries through various channels and maintaining quality standards. Join a supportive environment and build your career in hotel reservations.