Full-Time Front Desk Specialist — Guest Experience

Mezzo Hotel; Cebu City; On-site; PHP 201,000 - 268,000; Full time

Benefits offered by this job

Employee Recognition Program

Incentives

Health Insurance

Employee Discounts

Professional Development Training

Job summary

A premier hotel in Cebu City is seeking a Front Desk Associate to greet and assist visitors, manage check-in and check-out procedures, and handle customer inquiries. Ideal candidates should have a Bachelor's degree and 0–2 years of customer service experience. The role emphasizes strong communication and interpersonal skills, along with a friendly demeanor. This full-time position offers employee benefits, job training, and a supportive work environment.

Qualifications

• Bachelor’s degree in a relevant field preferred.
• 0–2 years of experience in customer-facing roles.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Greets and assists visitors and clients at the front desk.
• Manages bulk check-in and check-out procedures efficiently.
• Handles customer inquiries and provides information on services.

Skills

Strong communication skills

Interpersonal skills

Customer service skills

Ability to multitask

Proficient in English

Education

Bachelor's degree in a relevant field

Job description

A premier hotel in Cebu City is seeking a Front Desk Associate to greet and assist visitors, manage check-in and check-out procedures, and handle customer inquiries. Ideal candidates should have a Bachelor's degree and 0–2 years of customer service experience. The role emphasizes strong communication and interpersonal skills, along with a friendly demeanor. This full-time position offers employee benefits, job training, and a supportive work environment.