About the job CCA3 - Administrative Assistant - 22.03
BASIC FUNCTIONS:
- Submit prescreened allied health candidates' providers into the designated Client staffing specialist within forty‑eight (48) hours.
- Needs to be very comfortable speaking to Therapists and should be able to handle pressure and compose self when talking to providers, while maintaining a high level of accuracy and detail of work.
- Provide Client management team with a written status update within forty‑eight (48) hours as to the ability, or lack of, to provide necessary submittals to the designated order.
- Agent will be handling multiple administrative task that would be related but not limited to:
- SESIS Management daily, to ensure cases are received, assigned, imported and match with Infinite Internal system.
- CPSE case verification and data management.
- Responsible to manage that Session First.
- Attend Dates and Last Attend Dates are Received Timely from therapists and recorded in Infinite system as well as SESIS.
- Responsible for transmittal requests and transmittal discrepancies.
- Upload Maps Daily.
- Prepare and submit provider resume on Infinite letterhead when school requests.
- Ensure all technical tasks including billing errors are addressed and managed to avoid billing issues.
- Assisting HR with clerical duties.
- Provide assistance to any department that requires.
KEY RESULT AREAS:
Follow up providers for School Department.
COMPETENCIES NEEDED:
- English speaking -Accent neutral
- Quick learner
- Attention to Detail
- Integrity
- Team attitude
- Dependability
- Self-Control
- Initiative
- Leadership
- Effective communicator
- Critical- independent thinker using logic and reasoning to identify the strengths and weaknesses of alternative solutions to problems
- Judgment and decision‑making skills
- Social Perceptiveness
- Time Management
- Active Learning
- Negotiation skills
- Learning Strategies
- Maintains confidentiality of program and patient information
QUALIFICATIONS:
- Experience or knowledge of the health care/therapy industry
- Knowledge of administrative and clerical procedures and systems familiarity with the use of MS excel.
- Technologically proficient able to use multiple tools at the same time.
- Urgent and professional.