Administrative Medical Assistant

CF Outsourcing Solutions; Quezon City; On-site; PHP 201,000 - 290,000; Full time

Job summary

A healthcare service provider is looking for an administrative and clinical support professional in Quezon City. The role involves managing electronic medical records, processing medication authorizations, and scheduling patient appointments. Ideal candidates should be graduates of related healthcare courses and possess strong communication and organizational skills. Proficiency in Microsoft Office and familiarity with electronic medical records systems is preferred. The position requires working onsite and may involve night shifts.

Qualifications

• Graduate of a related course like Nursing or Healthcare Administration.
• Proficiency in using computers and Microsoft Office applications.
• Familiarity with electronic medical records systems is an advantage.
• Strong organizational skills and attention to detail.
• Excellent communication skills, both verbal and written.
• Ability to multitask and manage time effectively.
• Experience in prior authorizations or medical office settings is a plus.
• Willing to work onsite and during night shifts.

Responsibilities

• Process prior authorizations for prescribed medications.
• Manage incoming and outgoing phone and fax communications.
• Prepare clinician charge templates in advance of appointments.
• Verify outgoing referrals include appropriate records and documents.
• Send out medical records as needed.
• Secure authorizations for requested injections.
• Schedule appointments for new patients.

Skills

Computer proficiency

Strong communication skills

Organizational skills

Attention to detail

Time management skills

Customer service orientation

EMR familiarity

Education

Graduate of a related course

Medical Technology

Healthcare Administration

Tools

Eclinical

Microsoft Office

Job description

Job Summary

The role involves providing administrative and clinical support within a healthcare setting, primarily through the use of the electronic medical records system (Eclinical). Key responsibilities include processing prior authorizations for prescribed medications and managing both incoming and outgoing phone and fax communications. The position also requires preparing clinician charge templates in advance of appointments, verifying that outgoing referrals are complete with the necessary records and documentation, and sending out medical records as needed. Additionally, the role includes securing authorizations for requested injections and scheduling appointments for new patients.

Key Responsibilities

• Prior authorization for prescribed medications by working on a computer and phone.
• Answer and manage incoming and outgoing phone and fax messages from the electronic medical records system (Eclinical).
• Template charges for clinicians in preparation for the next day.
• Verify that outgoing referrals include appropriate records and documents.
• Send out medical records as needed.
• Secure authorizations for requested injections.
• Schedule appointments for new patients.

Qualifications

• Graduate of a related course (e.g., Nursing, Medical Technology, Healthcare Administration, or other allied health fields).
• Proficiency in using computers, including Microsoft Office applications.
• Familiarity with electronic medical records systems (e.g., Eclinical) is an advantage.
• Strong organizational skills and attention to detail.
• Excellent communication skills, both verbal and written.
• Ability to multitask and manage time effectively.
• Experience in obtaining prior authorizations, handling referrals, or working in a medical office setting is a plus.
• Willing to work onsite in Eastwood Quezon City.
• Okay to work during night shift.

Preferred Skills

• Familiarity with Electronic Medical Records (EMR) systems, especially Eclinical, for managing patient data and communications.
• Strong communication skills for handling incoming and outgoing phone and fax messages professionally.
• Attention to detail in verifying referral documents and preparing clinician charge templates.
• Organizational skills to manage multiple administrative tasks efficiently, such as scheduling appointments and sending medical records.
• Knowledge of insurance and prior authorization processes, particularly for medications and medical procedures like injections.
• Time management skills to prioritize tasks and meet deadlines in a fast-paced healthcare environment.
• Customer service orientation to interact effectively with patients, clinicians, and external providers.