Sales Admin Assistant

Wellness First Naturopathic Company; Pasig; On-site; PHP 279,000 - 390,600; Full time

Job summary

A healthcare organization in Metro Manila seeks an administrative support professional to assist its sales team. Responsibilities include managing customer records, preparing reports, and supporting the sales process. Candidates should have a degree in Business or Healthcare Administration and strong communication skills. Experience in customer service and office management is preferred.

Qualifications

• A Bachelor’s degree in Business Administration, Healthcare Administration, or a related field may be preferred.
• Previous experience in administrative roles, customer service, or sales support is highly beneficial.
• Strong communication skills, both verbal and written are essential.
• Proficiency in MS Office applications is necessary.

Responsibilities

• Support the sales team with administrative tasks and paperwork.
• Maintain and update customer databases and records.
• Assist in preparing sales reports and documentation.
• Act as a point of contact for customer inquiries and support.

Skills

Administrative support

Communication skills

Customer service

Organizational skills

Problem-solving

Education

Bachelor's degree in Business Administration or Healthcare Administration

Tools

Microsoft Office Suite

CRM systems

Job description

Responsibilities

• Support the sales team with administrative tasks and paperwork.
• Maintain and update customer databases and records.
• Assist in preparing sales reports and documentation.
• Coordinate appointments and meetings for sales staff.
• Act as a point of contact for customer inquiries and support.
• Perform data entry and manage sales inventory.
• Can communicate effectively with the client.

Qualifications

• Educational Background: A Bachelor’s degree in Business Administration, Healthcare Administration, or a related field may be preferred but is not always mandatory
• Experience: Previous experience in administrative roles, customer service, or sales support is highly beneficial.
• Experience in a healthcare or clinic environment is advantageous but not always required.
• Proven experience in administrative or customer support roles, preferably in a healthcare or clinic environment.
• Strong communication skills, both verbal and written.
• Proficiency in MS Office applications (Word, Excel, Outlook).
• Excellent organizational skills and attention to detail.
• Ability to multitask and prioritize tasks effectively.
• Knowledge of medical terminology and products (preferred but not required).
• Bachelor’s degree in Business Administration, Healthcare Administration, or related field

Skills

Administrative Skills

• Proficiency in office management software (e.g., Microsoft Office Suite: Word, Excel, Outlook).
• Ability to handle administrative tasks such as scheduling, record-keeping, and preparing documents.

Customer Service Skills

• Strong interpersonal skills and a customer-focused attitude.
• Ability to communicate effectively and professionally with patients, visitors, and healthcare professionals.

Sales Support Skills

• Basic understanding of sales processes, including preparing quotes, handling inquiries, and supporting sales representatives.
• Familiarity with CRM (Customer Relationship Management) systems for managing customer interactions and sales activities.

Organizational Skills

• Excellent organizational abilities to manage multiple tasks and priorities efficiently.
• Attention to detail in maintaining accurate records and documentation.

Communication Skills

• Clear and concise verbal and written communication skills.
• Ability to convey information effectively to different stakeholders, including patients, healthcare providers, and colleagues.

Problem-Solving Skills

• Capacity to resolve issues and address customer concerns promptly and professionally.
• Ability to identify opportunities for process improvement and suggest practical solutions.

Knowledge

• Medical Terminology and Healthcare Products: Basic knowledge of medical terminology and healthcare products/services is advantageous.
• Understanding of clinic operations and the healthcare industry landscape can be beneficial.

Personal Attributes

• Team Collaboration: Ability to work effectively as part of a team, collaborating with sales representatives and other departments.
• Willingness to support team goals and contribute to a positive work environment.

Adaptability

• Flexibility to adapt to changing priorities and situations in a fast-paced clinic environment.
• Willingness to learn new skills and take on additional responsibilities as needed.