Role Overview
- Evaluate candidate profiles and resumes to determine their suitability for available job opportunities.
- Identify and match job openings through company career pages, job boards, and other recruitment platforms.
- Provide guidance to candidates on improving their resumes and profiles while ensuring alignment with employer requirements.
- Arrange interview schedules and provide assistance with interview coordination when necessary.
- Maintain a consistent pipeline of qualified candidates for client submission to support successful placements and achieve recruitment targets.
Required Qualifications
- Must possess a bachelor's degree or a high school diploma with at least three years of professional experience.
- Must have a minimum of two years of experience in a contact center or customer care environment.
- Must have substantial experience in account management.
- Must have maintained at least one year of tenure with each employer within the past two years.
- Must have one year of solid sales experience in a US Recruitment Process Outsourcing (RPO) environment.
- Experience in high-volume or seasonal recruitment for at least six months is preferred.
- Must demonstrate strong communication and problem-solving abilities, with the capacity to address stakeholder needs and contribute to successful placements.
- Must possess clear and confident English communication skills with a neutral accent suitable for interacting with US-based clients and candidates.
- Must be capable of handling a high volume of outbound calls, establishing rapport quickly, and maintaining engaging conversations.
- Must demonstrate strong multitasking abilities when managing calls, recruitment systems, and candidate or client records.
- Must have an opportunity-driven mindset, with the ability to recognize growth opportunities while maintaining customer and client satisfaction.
- Must be adaptable and capable of working effectively in a fast-paced startup environment with changing priorities.
Perks & Benefits
- Transportation Allowance
- Rice Allowance
- Leave Conversion Benefit
- Performance Reviews
- Government Mandated Benefits
- HMO + 2 Dependents (Effective Day 1)
- 10% Night Differential
Work Schedule/Setup: Monday to Friday, night shift (DST Dependent)
Employment Type: Full-time
Work Location: On-site, BGC, Taguig City, Philippines