Recruitment & Admin Assistant

Our Clients; Taguig; On-site; PHP 279,000 - 391,000; Full time

Job summary

Our Clients in Manila is seeking a Career Support Assistant to provide administrative and operational support for recruitment and career services. You will engage candidates and employers, process applications, and help manage invoices and records across multiple systems.

You will handle high-volume outbound outreach, maintain pipelines, schedule interviews, and coordinate with teams to ensure timely completion of tasks.

Qualifications

• 1 year of experience in contact center operations, customer service, recruitment, administration, or related field.
• Strong attention to detail and ability to handle high-volume transactions.
• Good written and conversational English communication skills.
• Comfortable performing repetitive, high-volume outbound activities.
• Ability to manage multiple tasks, priorities, and deadlines.
• Proficiency in using multiple systems, spreadsheets, and communication platforms.
• Strong organizational skills and consistent follow-through.
• Willingness to work with US-based operations and accommodate schedule adjustments when required.

Responsibilities

• Candidate and Employer Engagement: Conduct outbound outreach to candidates and employers, including re-engaging inactive contacts.
• Candidate and Employer Engagement: Communicate with clients to support hiring requirements and address inquiries.
• Candidate and Employer Engagement: Maintain active candidate and employer pipelines and complete follow-ups within established SLAs.
• Candidate Sourcing and Application Processing: Send outreach messages to candidates based on job requirements and candidate profiles.
• Candidate Sourcing and Application Processing: Process candidate responses and job applications.
• Candidate Sourcing and Application Processing: Maintain accurate and updated candidate and application records.
• Invoicing and Billing Support: Prepare and issue invoices for successful candidate placements.
• Invoicing and Billing Support: Follow up on outstanding payments and monitor invoice statuses.
• Invoicing and Billing Support: Support monthly billing reconciliation and flag delayed or missing actions.
• Data Management and Accuracy: Maintain accurate records of candidates, employers, job openings, and invoices.
• Data Management and Accuracy: Verify invoice amounts, candidate identification details, job positions, and job classifications.
• Data Management and Accuracy: Identify and raise discrepancies or missing information promptly.
• Recruitment Operations and Administrative Support: Assist recruitment support teams with candidate and employer coordination.
• Recruitment Operations and Administrative Support: Support interview scheduling and other administrative activities.
• Recruitment Operations and Administrative Support: Monitor assigned task queues and ensure timely completion of deliverables.
• Recruitment Operations and Administrative Support: Escalate operational issues to the appropriate team lead.

Skills

Attention to detail

High-volume transactions

English communication

Multi-tasking

Data management

Recruitment support

Job description

Job Overview

We are looking for a detail-oriented and organized Career Support Assistant to provide administrative and operational support for recruitment and career services. The role involves candidate and employer engagement, application processing, outbound outreach, invoicing, and maintaining accurate records across multiple systems. The successful candidate should be comfortable handling high-volume tasks, managing multiple priorities, and coordinating with candidates, clients, and internal teams to ensure timely completion of assigned activities.

Key Responsibilities

Candidate and Employer Engagement

• Conduct outbound outreach to candidates and employers, including re-engaging inactive contacts.
• Communicate with clients to support hiring requirements and address inquiries.
• Maintain active candidate and employer pipelines and complete follow-ups within established service-level agreements (SLAs).

Candidate Sourcing and Application Processing

• Send outreach messages to candidates based on job requirements and candidate profiles.
• Process candidate responses and job applications.
• Maintain accurate and updated candidate and application records.

Invoicing and Billing Support

• Prepare and issue invoices for successful candidate placements.
• Follow up on outstanding payments and monitor invoice statuses.
• Support monthly billing reconciliation and flag delayed or missing actions.

Data Management and Accuracy

• Maintain accurate records of candidates, employers, job openings, and invoices.
• Verify invoice amounts, candidate identification details, job positions, and job classifications.
• Identify and raise discrepancies or missing information promptly.

Recruitment Operations and Administrative Support

• Assist recruitment support teams with candidate and employer coordination.
• Support interview scheduling and other administrative activities.
• Monitor assigned task queues and ensure timely completion of deliverables.
• Escalate operational issues to the appropriate team lead.

Qualifications

• At least 1 year of experience in contact center operations, customer service, recruitment, administration, or a related field.
• Strong attention to detail and ability to handle high-volume transactions.
• Good written and conversational English communication skills.
• Comfortable performing repetitive, high-volume outbound activities.
• Ability to manage multiple tasks, priorities, and deadlines.
• Proficiency in using multiple systems, spreadsheets, and communication platforms.
• Strong organizational skills and consistent follow-through.
• Willingness to work with US-based operations and accommodate schedule adjustments when required.