Captain Waiter

Interpool Prime Manpower Inc.; Makati; On-site; PHP 334,800 - 502,200; Full time

Job summary

A staffing agency in the Philippines is seeking an experienced Banquet Captain to ensure smooth operations during events. Responsibilities include managing staff, coordinating logistics, and providing excellent customer service. The ideal candidate has at least 2 years of experience in a similar role and must possess strong leadership and communication skills. The position may require long hours and working on weekends.

Qualifications

• Minimum of 2 years experience as a banquet captain or similar role.
• Excellent leadership abilities to manage staff effectively.
• Strong time management and multitasking skills required.

Responsibilities

• Welcoming guests and assisting with seating arrangements.
• Planning the layout and logistics of events.
• Managing staff shifts and timetables.

Skills

Leadership abilities

Time management

Multitasking

Customer service

Written and verbal communication

Job description

Responsibilities

• Welcoming guests upon their arrival and assisting them with their seating arrangements.
• Assisting managers and organizers with planning the layout and logistics of events.
• Setting up and managing staff shifts and timetables.
• Developing and providing staff with the necessary training, including customer service and serving etiquette.
• Managing the setup of events.
• Running the floor and coordinating the food and drink service by liaising with the kitchen and service staff.
• Monitoring the inventory of supplies, equipment, and furniture.
• Tending to guests\' requests, questions, and complaints.
• Ensuring that the venue and facilities remain neat and clean.
• Ensuring that all applicable safety regulations are communicated and adhered to.

Qualifications

• A minimum of 2 years experience as a banquet captain or similar.
• Excellent leadership abilities and the ability to manage many staff members.
• Great time management and multitasking abilities.
• Excellent written and verbal communication abilities.
• The ability to provide an excellent level of customer service, even in stressful situations.
• Physically fit with good stamina for physical tasks such as moving and lifting furniture and standing for long periods of time.
• Willingness to work long hours, irregular shifts, and on weekends and holidays.