Captain Waiter

The Moment Group; Pasay; Vor Ort; PHP 180.000 - 240.000; Vollzeit

Zusammenfassung

The Moment Group in Metro Manila is seeking a Captain Waiter to supervise daily dining room operations and lead floor service with extensive menu and beverage knowledge.

You will uphold standards for food quality, dining room safety, and cleanliness while mentoring floor staff on service protocols and guest hospitality. This role focuses on maintaining exceptional guest experiences and seamless service execution.

Qualifikationen

• Experience in food and beverage operations.
• Demonstrate quality consciousness and leadership.
• Experience leading staff.
• Experience handling and resolving complaints.
• Restaurant and Hotel experience preferred.

Aufgaben

• Supervising daily dining room operations and service execution.
• Leading floor service with comprehensive menu and beverage expertise.
• Upholding standards for food quality, dining room safety, and cleanliness.
• Gathering guest feedback to drive continuous service improvement.
• Mentoring floor staff on service protocols and guest hospitality.
• Overseeing station assignments and monitoring floor operational flow.

Kenntnisse

Leadership

Guest service

Staff mentoring

Complaint handling

Jobbeschreibung

About the role

A Captain Waiter role focused on supervising daily dining room operations and service execution, leading floor service with comprehensive menu and beverage expertise.

Key responsibilities

• Supervising daily dining room operations and service execution
• Leading floor service with comprehensive menu and beverage expertise
• Upholding standards for food quality, dining room safety, and cleanliness
• Gathering guest feedback to drive continuous service improvement
• Mentoring floor staff on service protocols and guest hospitality
• Overseeing station assignments and monitoring floor operational flow

About you

• Experience in food and beverage operations
• Demonstrate quality consciousness and leadership
• Experience leading staff
• Experience handling and resolving complaints
• Restaurant and Hotel experience preferred