Captain Waiter

Internationalseo; Taguig; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Staff meals provided

Job summary

A catering service provider in Metro Manila is seeking a skilled Captain Waiter to oversee event service delivery. This full-time role requires strong leadership and the ability to coordinate waitstaff efficiently for various events. The Captain Waiter will manage guest interactions, ensure high-quality service, and maintain hygiene standards. Ideal candidates will have at least one year of related experience. Staff meals are provided as part of the benefits.

Qualifications

• Minimum of 1 year experience as a Captain Waiter.
• Strong leadership abilities and proactive in managing service.
• Ability to adapt service based on real-time changes.

Responsibilities

• Oversee pre-event setup ensuring all items meet requirements.
• Lead waitstaff and coordinate with kitchen for high-quality service.
• Greet guests and assist with menu selections and special requests.
• Supervise waitstaff and maintain adherence to standards.
• Communicate with event planners to adapt to schedule changes.
• Ensure cleanliness and safety throughout the event.
• Manage post-event breakdown and storage of items.

Skills

Leadership skills

Attention to detail

Customer service

Job description

• The Captain Waiter plays a vital role in delivering exceptional service for events and catering functions. This position is responsible for leading and coordinating waitstaff to ensure seamless and high-quality food and beverage service that meets client expectations and enhances guest experiences. The Captain Waiter is involved in all aspects of service, from pre-event set-up to post-event breakdown, and acts as the main liaison between the service team, kitchen staff, and event organizers.
• The ideal candidate possesses strong leadership skills, attention to detail, and a commitment to maintaining excellent service standards in a fast-paced, high-volume environment. The Captain Waiter is proactive in managing guest requests, overseeing service flow, and ensuring adherence to health and safety protocols, while also handling any issues or adjustments that arise during the event.

Key Responsibilities:

• Oversee pre-event setup, including table arrangements, decorations, and serving stations, ensuring all elements align with the event requirements.
• Lead waitstaff and coordinate with the kitchen to provide smooth, timely, and high-quality service.
• Greet and assist guests, offering guidance on menu selections and addressing special requests or dietary needs.
• Supervise and train waitstaff, assigning tasks and ensuring all team members adhere to service standards.
• Maintain communication with the event planner or client to adapt service to any real-time changes in schedule or requirements.
• Monitor and maintain cleanliness, safety, and hygiene standards throughout the event.
• Manage post-event breakdown and ensure proper storage and accounting of service items.

Job Type:

Full-time

Benefits:

• Staff meals provided

Experience:

• Captain Waiter: 1 year (Required)

Work Location:

In person