Cantonese CS Rep – WFH/Onsite, Fresh Grads Welcome

ESOL IT SERVICES INC.

Quezon City

Hybrid

PHP 223,000 - 357,000

Full time

4 days ago

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Benefits offered by this job

WFH option

Onsite work

Job summary

ESOL IT SERVICES INC. is seeking a Customer Service Representative – Cantonese Speaker in Quezon City. The role involves assisting Cantonese-speaking customers, delivering accurate information, and maintaining excellent service across channels.

Open to fresh graduates and career shifters, with work options including WFH or onsite at SM Fairview. Immediate hiring for qualified applicants and a multicultural environment are highlighted in the posting.

Qualifications

Fluent in Cantonese (verbal and written).
Strong English communication skills.
Excellent verbal and written communication.
Strong customer service and interpersonal skills.
Willing to work in a professional and multicultural environment.
Fresh graduates and career shifters are welcome to apply.
Can start ASAP.

Responsibilities

Assist customers with inquiries through appropriate channels.
Provide accurate and timely information while maintaining high service standards.
Handle customer concerns professionally and efficiently.
Communicate clearly with Cantonese-speaking customers.
Document interactions and update records as needed.
Coordinate with internal teams to resolve issues.
Follow company policies, procedures, and service standards.