Customer Service Representative | Cantonese Speaker | No Exp Needed

ESOL IT SERVICES INC.; Quezon City; Hybrid; PHP 223,000 - 357,000; Full time

Benefits offered by this job

WFH option

Onsite work

Job summary

ESOL IT SERVICES INC. is seeking a Customer Service Representative – Cantonese Speaker in Quezon City. The role involves assisting Cantonese-speaking customers, delivering accurate information, and maintaining excellent service across channels.

Open to fresh graduates and career shifters, with work options including WFH or onsite at SM Fairview. Immediate hiring for qualified applicants and a multicultural environment are highlighted in the posting.

Qualifications

• Fluent in Cantonese (verbal and written).
• Strong English communication skills.
• Excellent verbal and written communication.
• Strong customer service and interpersonal skills.
• Willing to work in a professional and multicultural environment.
• Fresh graduates and career shifters are welcome to apply.
• Can start ASAP.

Responsibilities

• Assist customers with inquiries through appropriate channels.
• Provide accurate and timely information while maintaining high service standards.
• Handle customer concerns professionally and efficiently.
• Communicate clearly with Cantonese-speaking customers.
• Document interactions and update records as needed.
• Coordinate with internal teams to resolve issues.
• Follow company policies, procedures, and service standards.

Skills

Cantonese

English communication

Verbal and written communication

Customer service

Multicultural environment

Fresh graduates welcome

Career shifters welcome

Job description

Customer Service Representative – Cantonese Speaker

We are Hiring Fluent Cantonese Speakers!

Are you fluent in Cantonese and looking for an exciting opportunity to grow your career?

Join our growing team as a Customer Service Representative – Cantonese Speaker! Applicants with or without relevant experience are welcome to apply. Fresh graduates and career shifters are encouraged to join.

Job Details

Position: Customer Service Representative – Cantonese Speaker
Work Setup: WFH / Onsite
Location: SM Fairview, Quezon City
Employment Type: Full-time
Start Date: ASAP

Qualifications

• Fluent in Cantonese, both verbal and written

• Good English communication skills

• Excellent verbal and written communication skills

• Strong customer service and interpersonal skills

• Willing to work in a professional and multicultural environment

• Applicants with or without relevant work experience are welcome

• Fresh graduates and career shifters are encouraged to apply

• Can start ASAP

Job Responsibilities

• Assist customers with their inquiries, concerns, and requests through appropriate communication channels

• Provide accurate and timely information while maintaining excellent customer service

• Handle customer concerns professionally and efficiently

• Communicate clearly with Cantonese-speaking customers

• Document customer interactions and update relevant records when needed

• Coordinate with internal teams to resolve customer concerns

• Follow company policies, procedures, and service standards

Why Join Us?

• Open to fresh graduates and career shifters

• With or without relevant experience

• Opportunity to work in a multicultural environment

• Career growth and development opportunities

• Immediate hiring for qualified applicants