Onsite Customer Service Specialist — Fresh Grads Welcome

Alorica Philippines; Quezon City; On-site; PHP 200,880 - 412,920; Full time

Benefits offered by this job

Performance Bonus

Annual Appraisal

Paid Training

Incentives

Government Mandated Benefits

Sick Leave

Vacation Leave

Job summary

A customer service company in Quezon City is seeking a Customer Service Representative to handle inquiries through various channels. Ideal candidates do not require prior experience as training will be provided. A supportive team environment and competitive salary range from ₱18K to ₱37K monthly make this an exciting opportunity. A focus on English language skills and problem-solving is essential.

Qualifications

• NO BPO experience needed; training provided.
• Open for Fresh Grads, SHS/HS Grads, College Undergrads, Vocational Grads.
• 20% Night Differential.

Responsibilities

• Answer customer inquiries via phone, email, or chat.
• Resolve complaints and provide effective solutions.
• Process orders, payments, and refunds.
• Assist with product and service support.
• Maintain accurate customer records in the system.

Skills

English Language

Customer Service

Problem Solving

Team Player

Technical Skills

Strong Work Ethic

Organizational Skills

Education

High/Senior High School

Vocational Graduate

College Undergraduate

Job description

A customer service company in Quezon City is seeking a Customer Service Representative to handle inquiries through various channels. Ideal candidates do not require prior experience as training will be provided. A supportive team environment and competitive salary range from ₱18K to ₱37K monthly make this an exciting opportunity. A focus on English language skills and problem-solving is essential.